Hi Patrick, Just to make sure I understand your issue, this is the procedure for creating an Abydos based SRD..
1. You create an Abydos process, n the process properties, the request field is set to SRM:Request. 2. Put the process into Live 3. On the SRM Service Catalog Manager console, create a new SRD 4. Give it a name and description 5. Click 'Select' to open up the select process dialog 6. You should see the 'Use Designer Process' checkbox in the top right of the dialog. Checking this should give you a list of your available Live processes for SRM 7. Select your process from this list. Can you confirm that having following these steps you are unable to see the process you created in this list? Tom Kerman Senior Developer BMC Software, Inc. [cid:image001.png@01CD605B.A7605090]<http://www.bmc.com/> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: 12 July 2012 18:16 To: arslist@ARSLIST.ORG Subject: Re: Abydos: srd not showing up.. ** it is online, live.. if I just create one non-abydos.. it shows up.. that is what is weird.. SQL, 2003 32bit, windows, On Thu, Jul 12, 2012 at 12:16 PM, Tauf Chowdhury <taufc...@gmail.com<mailto:taufc...@gmail.com>> wrote: ** Patrick, I'm a little confused. It sounds like you are in the SRM Service Catalog Manager console. So, you went and created a basic SRD and can't see it in the console? Can you create a non-Abydos SRD and have it show up in your Service Catalog Manager console? On Thu, Jul 12, 2012 at 12:10 PM, Kerman, Thomas <tom_ker...@bmc.com<mailto:tom_ker...@bmc.com>> wrote: ** Hi Patrick, Two things to check, first has the process been promoted to Live? second, in the process properties, is the Request field set to SRM:Request? Hope this helps Tom ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patrick zandi [remedy...@gmail.com<mailto:remedy...@gmail.com>] Sent: 12 July 2012 17:07 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Abydos: srd not showing up.. ** Sorry: I have a weird issue that I am trying to nail down. Abydos installed, and configured.. Create a very simple SR and it creates a WO.. Go to the service catalog manger console, it does not show up.. I have also selected the create, switched to search and did a CLEAR all and a blank search.. it does not show up.. It was created by me, it is global, and I cannot see.. This is my first abydos creation.. but I cannot figure out why it is not there. I could debug, but just asking for anyone who has run against this.. before.. -- Patrick Zandi _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Tauf Chowdhury _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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