D, What sort of API/etc logs do you get when you execute the 7.5 version? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie Sent: Thursday, August 09, 2012 11:44 AM To: arslist@ARSLIST.ORG Subject: Re: Runmacro is not returning the stdout error
Hello List, Hoping someone can assist. With further investigation, I have found that filters are not being executed with 7.5 Runmacro executes. The errors are not being written to arfork.log. With Runmacro 6.3, Arfilter.log logs this entry, which is reflected in the stdout error for runmacro 6.3 version, <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > /* Thu Aug 09 2012 11:32:16.9885 */ <Filter Level:1 Number Of Filters:78> Checking "*FP-SM 350 SM Validate CPI 2" (350) <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > --> Passed -- perform actions <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > 0: Message <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > You have selected a CPI that is not valid, please re-select a CPI to continue. If you need to request a new CPI, Submit a Remedy Request with the following CPI: Sched./Planned Work -- Desktop Software -- Remedy-Request New CPI <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > **** Error while performing filter action: Error 653258 <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > **** Filter "*FP-SM 350 SM Validate CPI 2": No enabled error handler <FLTR> <TID: 0000001563> <RPC ID: 0000000013> <Queue: Fast > <Client-RPC: 390600 > <USER: tivoli > /* Thu Aug 09 2012 11:32:16.9886 */ End of filter processing (phase 1) -- Operation - CREATE on FP-SM Svc Management System - <NULL> server:/usr/ar/remedy/db $/usr/ar/remedy/bin/runmacro -x server-a port-d /home/remedy/arHome/arcmds -e Automation -p Automation_Tag=D774_EVENT -p SRD="Testing_Psl_Ups" -p wo> Action Request System Unix Runmacro Version 6.3 Copyright (c) BMC Software, Inc. 1991-2005. All rights reserved. Executing macro - Automation. Please wait... - You have selected a CPI that is not valid, please re-select a CPI to continue. If you need to request a new CPI, Submit a Remedy Request with the following CPI: Sched./Planned Work -- Desktop Software -- Remedy-Request New CPI [ARERR 653258] Macro - Automation processing complete. server:/usr/ar/remedy/db $/usr/ar/remedy/bin/runmacro7.5 -x server-a port-d /home/remedy/arHome/arcmds -e Automation -p Automation_Tag=D774_EVENT -p SRD="Testing_Psl_Ups" -p> BMC Remedy Action Request System Unix Runmacro Version 7.5.00 Copyright (c) BMC Software, Inc. 1991-2009. All rights reserved. Executing macro - Automation. Please wait... Macro - Automation processing complete. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
