In the Admin tool, the character used to show up as a wide pipe character.  
That's probably what you are thinking of.

Fred

----- Original Message -----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: Wednesday, August 22, 2012 6:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Data validation in character fields

** Hi Fred,

That would have never crossed my mine.  I tried using a pipe character, seems 
I've done that before but maybe it just showed up that way when doing email 
type filters.

I will give this a try and let you know how it goes!

Thanks!
Susan

----- Original Message -----
On Wed, Aug 22, 2012 at 6:20 PM, Grooms, Frederick W  wrote:
** 
You probably will have to use 2 filters
 
Filter 1   
  Set a DisplayOnly field to the Carriage Return using SQL  (for the list I am 
calling it zCarriageReturn)   
  SQL =   SELECT chr(10) from DUAL
 
Filter 2 Run-If  to show error    
  'FieldToCheck' Like (("%" + $zCarriageReturn$) + "%")
 
 
I know some people will say to just use a Return inside 2 double quotes, but 
that will not always work.  The method above will always work
 
Fred
 
----- Original Message ----- 
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: Wednesday, August 22, 2012 5:01 PM
To: arslist@ARSLIST.ORG
Subject: Data validation in character fields
 
** 
Hi everyone,
 
On a regular form with a character field I need to be able to validate that 
there are no 'carriage returns' at the end of the data.
 
Example:
The field should contain - ABC Company
 
but instead it contains -
ABC Company
ABC Company
ABC Company
 
This is purely a human error during input.  They may be copy/pasting from a 
spreadsheet and somehow do paste more than once or any other creative way of 
doing this.  Unlikely they are actually typing this.  The field length is 100 
characters, 76 of which display.  But since only 1 row is displayed it's not 
evident when you look at the record that the above situation occurs.
 
So I want to put a filter in that will produce an error when there is a 
'carriage return' (or whatever they are called these days) upon save.  But I 
cannot figure out how to create that special character in the qualification 
line.  I was thinking something like 'Site Name' LIKE "%symbol" but I don't 
know what to put where the word symbol is.  There is never a situation when we 
want the CR.
 
>From a Remedy perspective this whole thing doesn't even matter.  But we have 
>other systems that suck the data out of Remedy and they break when they get 
>this data.  No suitable comment available for that issue.
 
I'd appreciate any ideas  you may have.
 
Thanks,
Susan 
 
Susan Palmer
ShopperTrak
200 W Monroe 11th Floor
Chicago, IL  60606
312-529-5325
spal...@shoppertrak.com
 
ARS v7.5
Oracle 10g
User Tool v7.5
Sun Solaris
 
  

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