Kevin, Data Import tool, to the best of my knowledge, does not support pipe delineation....so you would need to use some sort of script to convert it to comma delimited. The entire process can be done relatively easily with Perl if you are familiar with it...I'm sure there is a module which will convert the data from one to another for you, and the rename/move/etc would be easy enough as well.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Monday, August 27, 2012 10:19 AM To: arslist@ARSLIST.ORG Subject: Auto-Import a Text File ** ARS 7.6.04 SP2 I have a requirement that multiple text files will be placed on a network share drive every 30 minutes. The requirement is for me to import these files into a custom form in Remedy. The customer is set on using pipe delimited text files and is not interested in switching over to webservices or pushing the text file into a DB table and then create a View form. The integration must be using pipe delimited text files. Every 30 minutes, one or more files is dropped into a folder, i.e. <file A> and <file B> dropped at 12:30; at 1:00 PM <file c> is dropped in the folder. I must grab the files at 12:30 and import them into a custom form. After they have imported into the custom form, I need to rename the file or move it to another directory so they dont import twice. I then repeat the process at 1:00 PM. Can this be done using ARImport from an escalation or AIE or some other method other than webservices or a View form? Any suggestions would be appreciated. Thanks Kevin _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"