At the SVT definition, if set at advanced mode there is a check box that you can use:
Reset goal: When some conditions are met, the current measure is closed and a new one starting from 0 is created. That means that a single request can create multiple SVT measures. The reset goal condition is defined at the data source. Using the reset goal condition you can measure if one group has taken more than 8 hours to go to In Progress state. But you won't know which group has been. To know it you need separate SVT for each case. Jose Manuel Huerta http://theremedyforit.com/ On Mon, Aug 27, 2012 at 8:02 PM, Rajesh Nair <rajesh.nair....@gmail.com>wrote: > Jose > Can you tell me more on "unless it is restarted" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"