I haven't done that, but at least with an advanced interface form I believe that may be one of the (undocumented) things you can push to. I have an AIF that has some fields exposed to populate the "Customer" fields, so on this specific request anyone that has access to it can submit it on behalf of anyone else with a People record, bypassing the normal On Behalf Of functionality and permissions.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly Sent: Friday, September 07, 2012 2:09 PM To: arslist@ARSLIST.ORG Subject: SRM assign to submitter for On Behalf Of ** Hello all, Best wishes for a lovely weekend! Until then however, I was wondering if anyone has some ideas on how to set the 'Coordinator' for a Service Request to the submitter of the request. It seems like this would be a standard option, that if you are going to submit a request on behalf of a customer, you would be the coordinator for that request. Has anyone pursued this? Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com> www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
