Thank you Doug. Your note about sending to group 0 reminded me to create user 0 in our newer environments. Especially since every employee has a User record now compared to just 400 IT staff in our older system.
Jason On Tue, Sep 11, 2012 at 7:42 AM, Doug Blair <d...@blairing.com> wrote: > ** > Hi, > > No discussion on this topic would be complete without the warning that you > can also send messages to group ID's, not just names, at least on older > servers. Sending to group zero, even accidentally, emails e-v-e-r-b-o-d-y > in Public, which is basically every email address in the user form! > > How I learned this is not important. Anymore. > > Doug > > > On Sep 4, 2012, at 12:52 PM, Misi Mladoniczky <m...@rrr.se> wrote: > > Hi, > > Yes, you use Carriage Return. > > It is important that no extra space is appended to the end of each > user-name. > > You can specify one of these: > - LoginName > - GroupName > - EmailAddress > - * (which will send an alert to all logged in users) > > You can specify email addresses with comma, in which one email will be > sent with all addresses on the To-line. If you use CR, multiple emails > will be sent. If you use comma like that, you have to make sure not to > cross the 254 character maximum length for the To-field... > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > I believe a Carriage Return is used when you are using user logins (! User > login per line) > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Goodall, Andrew C > Sent: Tuesday, September 04, 2012 11:52 AM > To: arslist@ARSLIST.ORG > Subject: alerts to multiple users > > ** > What is the correct syntax in a notify action (alert) to send to multiple > users? > I've tried semi-colon, comma and space - but none work, it seems to be > treating it as one user account? > > I've tried: > User: user1, user2 > User: user1 user2 > User: user1; user2 > > Only seems to work when I have one user listed. > > Regards, > > Andrew C. Goodall > Software Engineer > Development Services > ago...@jcpenney.com > jcpenney > 6501 Legacy Drive > Plano, TX 75024 > jcp.com > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > Doug > > -- > Doug Blair > d...@blairing.com > +1 224-558-5462 > > 200 North Arlington Heights Road > Arlington Heights, Illinois 60004 > > > > ITILv3 > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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