We are in the process of upgrade 7.1 to 7.604 with all the ITSM apps and some minor customizations.
There are a few paths we are trying: - move customizations over and migrate data over to new system - use the Delta Data Migration Tool and a staging server as outlined in the BMC whitepaper - move customizations over and use RRRChive to migrate data over Has anyone else attempted this upgrade? What path did you chose? Are there any lessons learned or recommendations? Thanks, Brian _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"