Thing is I’m an indie consultant and may need to work on both, so was wondering 
if I did the 7.6 class, if it would be easy to graduate to 8.0 without having 
to go through another training class. Or if it is significantly different to 
administer and customize that may require training again..

It would be nice if they could have adapted the currently running training 
classes to add a what's new section while training 7.6.04..

Joe

From: Mike Gould 
Sent: Tuesday, September 25, 2012 3:36 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Sort of OT: SRM and Work Order Management version 8.0

** 
Joe,

The SRM 8.0 interface has been completely re-written.  Lots of great updates I 
think your users will really like.  

Definitely recommend signing up for an 8.0 class, when available, if you're 
thinking about upgrading.

Regards,
Michael Gould
Manager, Remedy Systems
U.S. House of Representatives

Current Production:
ARS 8.0.00
ITSM 8.0.00
Solaris 10
Oracle 11gR2


On Tue, Sep 25, 2012 at 2:31 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote:

  ** 

  I guess this question is for those who may have had a fair chance to play 
with version 8.00....

  How different are these in version 8.00.. Meaning if I were to decide to go 
for training for these on 7.6.04, will I find myself shooting in my foot when I 
have to work with these in version 8.00?? I asked a representative from the BMC 
Education Services this same question, and she had no available information to 
give me about this. I was told my best bet may be to talk to a sales rep about 
this but, me not being a direct customer, have no contact information to any of 
the sales reps either.

  I’d appreciate help with some / any BMC contacts that I could get for this..

  Joe
  _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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