Thanks LJ & Karthik: The batch file runs fine on its own directly from the command prompt.
I've run various tests and some can produce .log files, so I know AIE has permissions to execute cmd.exe. I can summarize the tests if it'd be helpful, but I didn't want to bias opinions right off the bat. :) Thanks, --Phil From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Sent: Monday, October 08, 2012 09:59 To: arslist@ARSLIST.ORG Subject: Re: Remedy AIE Question ** What is the user account AIE is running on? Does it have necessary privillages to Run the btch file? - Karthik On 8 October 2012 18:53, Murnane, Phil <pmurn...@windwardits.com<mailto:pmurn...@windwardits.com>> wrote: ** Good Day, All: I'm having trouble with an AIE job and am hoping someone else may have run into this issue. I'm trying to use the process| feature to set a field with the return value of an external process. Really I'm not interested in the return value, I just want the process to run. The process is c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" and the contents of the .bat file are: set Path=C:\Windows\System32;%Path% dir c:\temp | find "filename.ext" >>c:\temp\filename.log exit That's it - pretty darn simple. So the data field mapping in AIE is process|c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" . The AIE exchange runs successfully, but nothing is logged to the file. There's no indication of any failure in the AIE debug logs. Any thoughts on what I could try? Thanks, --Phil -------------------- Phil Murnane, Principal Consultant Windward IT Solutions, Service Management Practice Email: pmurn...@windwardits.com<mailto:pmurn...@windwardits.com> Mobile: +1-703-896-6435 Web: www.WindwardITS.com<http://www.windwardits.com/> _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
