But you are using 7.1 : that does not use 64 bit, so here is the thought. Is
you box with oracle 32 bit client 10 let's say and 11.2 in the same box, so is
your selection for the install pointing to the new client? Just asking. 2
different paths... Just a thought
Sent from my iPhone
On Oct 23, 2012, at 7:49, Sandeep Pandey <sandeep.rem...@gmail.com> wrote:
> ** Hi Patrick,
>
> We are using 64 bit clients only. But not able to proceed.
>
> Checked everything tnsnames.ora, listner, env etc in place and running fine.
>
> --
> Sandeep Pandey
> Remedy Developer
>
>
> On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi <remedy...@gmail.com> wrote:
> **
> 64 bit libraries
> You went from 32 to 64
> You need 64bit client looks like ur issue
>
> Sent from my iPhone
>
> On Oct 23, 2012, at 6:55, Karthik <karthik...@gmail.com> wrote:
>
>> ** I had this issue way back when i was installing 5.x on HP UX and it was
>> issue with oracle binaries being wrongly installed.
>>
>> Did you check the compatibility matrix and install the correct binaries?
>> Double check this please as the error says the same here
>>
>> - Karthik
>>
>> On 23 October 2012 16:10, Sandeep Pandey <sandeep.rem...@gmail.com> wrote:
>> ** Dear List,
>>
>> We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 SP 3
>> ARS on HP-UX i3. We are running installer and one point of time getting
>> below error.
>>
>> Warning! Failed to connect to the database.
>> Possible causes: tnsnames.ora does not exist or has incorrect connection
>> details
>> Missing 64 bit Oracle client libraries
>> Insufficient privileges for oracle client libraries.
>>
>> Error in insall log:
>> LOG EVENT {Description=[SET PROPERTY BMC_LEGACY_ARCFG_EXISTS],Detail=[true]}
>> (Oct 22 2012 12:49:22.319 PM
>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>> LOG EVENT {Description=[SET PROPERTY
>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>> (Oct 22 2012 12:49:22.329 PM
>> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask,
>> LOG EVENT {Description=[Validation
>> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>> (Oct 22 2012 12:49:22.764 PM
>> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>> LOG EVENT {Description=[COMPLETED
>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]}
>> (Oct 22 2012 12:51:12.791 PM
>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>> LOG EVENT {Description=[SET PROPERTY
>> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]}
>> (Oct 22 2012 12:51:12.811 PM
>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>> LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]}
>>
>> We did so many things but no help.
>>
>> Anyone see or fix?
>>
>>
>> --
>> Sandeep Pandey
>> Remedy Developer
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
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