There is your problem right there..
LD_LIBRARY_PATH=/ems/u01/
>
> product/10.2.0/lib:



10.2  is 32bit  -- not 64bit.. so it looks like your DBA are blowing
smoke..


On Tue, Oct 23, 2012 at 9:29 AM, Sandeep Pandey <sandeep.rem...@gmail.com>wrote:

> ** Hi Patrick,
>
> Able to do sqlplus and TNSPING as well.
>
> We did LD_LIBRARY_PATH is pointing to the 64bit as per dbs confirms, but
> no hope.
>
> LD_LIBRARY_PATH=/ems/u01/product/10.2.0/lib:/ems/u01/product/10.2.0/lib32
> is set like this currently.
>
>
> --
> Sandeep Pandey
> Remedy Developer
>
>
> On Tue, Oct 23, 2012 at 5:59 PM, patrick zandi <remedy...@gmail.com>wrote:
>
>> ** prior to installing can you use sqlplus and login,
>> can you do a TNSPING?
>> if those are working -- off the 64bit side.. then you should be fine..
>> but if you LD_LIBRARY_PATH is pointing to the 32bit, first, and not the
>> 64bit first..
>> and you cannot use the sqlplus from the 11..  this is a great start
>>
>> On Tue, Oct 23, 2012 at 8:27 AM, Sandeep Pandey <sandeep.rem...@gmail.com
>> > wrote:
>>
>>> ** Yes Patrick,
>>>
>>>
>>> You are correct.  Yes we are pointing new oracle client 64 bit for
>>> install upgrade. Do you know any fix or solution for this?
>>>
>>> --
>>> Sandeep Pandey
>>> Remedy Developer
>>>
>>>  On Tue, Oct 23, 2012 at 5:50 PM, Patrick Zandi <remedy...@gmail.com>wrote:
>>>
>>>> **
>>>> But you are using 7.1 : that does not use 64 bit, so here is the
>>>> thought. Is you box with oracle 32 bit client 10 let's say and 11.2 in the
>>>> same box, so is your selection for the install pointing to the new client?
>>>> Just asking. 2 different paths... Just a thought
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Oct 23, 2012, at 7:49, Sandeeps Pandey <sandeep.rem...@gmail.com>
>>>> wrote:
>>>>
>>>>  ** Hi Patrick,
>>>>
>>>>
>>>> We are using 64 bit clients only. But not able to proceed.
>>>>
>>>> Checked everything tnsnames.ora, listner, env etc in place and running
>>>> fine.
>>>>
>>>> --
>>>> Sandeep Pandey
>>>> Remedy Developer
>>>>
>>>>
>>>> On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi <remedy...@gmail.com>wrote:
>>>>
>>>>> **
>>>>> 64 bit libraries
>>>>> You went from 32 to 64
>>>>> You need 64bit client looks like ur issue
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>> On Oct 23, 2012, at 6:55, Karthik <karthik...@gmail.com> wrote:
>>>>>
>>>>> ** I had this issue way back when i was installing 5.x on HP UX and it
>>>>> was issue with oracle binaries being wrongly installed.
>>>>>
>>>>> Did you check the compatibility matrix and install the correct
>>>>> binaries? Double check this please as the error says the same here
>>>>>
>>>>> - Karthik
>>>>>
>>>>> On 23 October 2012 16:10, Sandeep Pandey <sandeep.rem...@gmail.com>wrote:
>>>>>
>>>>>> ** Dear List,
>>>>>>
>>>>>> We are facing one issue when we trying to upgrade the 7.1 P11 to
>>>>>> 7.6.04 SP 3 ARS on HP-UX i3. We are running installer and one point of 
>>>>>> time
>>>>>> getting below error.
>>>>>>
>>>>>> Warning! Failed to connect to the database.
>>>>>> Possible causes: tnsnames.ora does not exist or has incorrect
>>>>>> connection details
>>>>>> Missing 64 bit Oracle client libraries
>>>>>> Insufficient privileges for oracle client libraries.
>>>>>>
>>>>>> Error in insall log:
>>>>>> LOG EVENT {Description=[SET PROPERTY
>>>>>> BMC_LEGACY_ARCFG_EXISTS],Detail=[true]}
>>>>>> (Oct 22 2012 12:49:22.319 PM
>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>    LOG EVENT {Description=[SET PROPERTY
>>>>>> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>>> (Oct 22 2012 12:49:22.329 PM
>>>>>> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask,
>>>>>>    LOG EVENT {Description=[Validation
>>>>>> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]}
>>>>>> (Oct 22 2012 12:49:22.764 PM
>>>>>> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
>>>>>>    LOG EVENT {Description=[COMPLETED
>>>>>> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]}
>>>>>> (Oct 22 2012 12:51:12.791 PM
>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>    LOG EVENT {Description=[SET PROPERTY
>>>>>> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]}
>>>>>> (Oct 22 2012 12:51:12.811 PM
>>>>>> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
>>>>>>    LOG EVENT {Description=[SET PROPERTY
>>>>>> VALIDATION_FEATURE],Detail=[]}
>>>>>>
>>>>>> We did so many things but no help.
>>>>>>
>>>>>> Anyone see or fix?
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Pandey
>>>>>> Remedy Developer
>>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>
>>>>>
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>
>>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>>
>>>
>>>
>>>
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>>
>>
>> --
>> Patrick Zandi
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
>
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>



-- 
Patrick Zandi

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