Thanks Misi, I will try this out and see how it works. Rafael Rodriguez Manager Remedy/Mid-Tier Enterprise 201.714.3718 rafael.rodrig...@broadridge.com
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Cecil, Ken Sent: Wednesday, October 24, 2012 11:44 AM To: arslist@ARSLIST.ORG Subject: Re: Automation of license tracking in Remedy Thanks that will come in handy. Ken. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Wednesday, October 24, 2012 10:18 AM To: arslist@ARSLIST.ORG Subject: Re: Automation of license tracking in Remedy Hi, I have published a small application to send a notification whenever any license threshold you set are breached. Just fill out your thresholds and notification address and download the definitions: http://rrr.se/cgi/licnotify If you want more details, you can turn on your user-logs and analyze these with the free version of RRR|License, which will give you detailed utilization statistics as well as tell you how well you have allocated your licenses. AD: The typical customer will free about 30% of their floating licenses by using the full version of RRR|License, and this without the need to "release licenses". Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10+11+12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi All, > > Hope you all are doing well :) > > I have a requirement of automating the license tracking in Remedy. > So, what i have currently in Remedy(AR Server Version 7.5.004 & ITSM > suite > 7.6.001): > > -->Few forms such as manage license usage form(Vendor form from > BMC),historical form, and few regular forms. > > What currently I am looking for, is to automate license tracking in > Remedy whether on form(through customizing) or through database level, > which will trigger me an email when the highest usage of license > consumption is reached, so that accordingly we will take necessary > actions to release the licenses(floating), which will optimize the license > usage. > > Another option on application level, is that, is there any form > available in Remedy where user's session data is stored like login > time, log-out time and if the answer is yes, what is the form name, > and its schema id with respect to database. > > If anybody having knowledge on it or in the past worked, please > share,would be of great help. > > Regards, > > Hari > hsvishwaka...@gmail.com > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ****************************************************************************** This email and any files transmitted with it are confidential and intended solely for the addressee. If you have received this email in error please notify the system manager. Subject to local law, communications (including traffic data) with Hubbell may be monitored by our systems [or a third party's systems on our behalf] for the purposes of security and the assessment of internal compliance with Hubbell policies. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.Hubbell.com - Hubbell Incorporated _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
