Hi Drew, Is it possible for you to send out the ITSM install log ( i.e. bmcremedyitsmsuite_install_log.txt) which can be found under temp folder? I will have a look at it and tell you what exactly installer is doing. If sending log is not possible then send me the last 10 lines of the log. If you see log getting modified continuously then don't worry.
Regards, Ripu Daman Bhadoria From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Friday, November 02, 2012 7:14 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM Installer 8.0 Not Responding? ** Remember the standard history of remedy: when it is stuck, it is still working.. Go for a walk, go to lunch.. take a break.. Then come back... On Fri, Nov 2, 2012 at 9:38 AM, Drew Shuller <drew.shul...@gmail.com<mailto:drew.shul...@gmail.com>> wrote: ** Good TGIF morning everyone. I did a clean ITSM apps install this morning on a Windows 2008 R2 box and it seemed to run pretty fast. But now it looks like it's hung at the Installation Complete section. It says Task Progress and Executing, there's like one box on the progress bar to go...maybe for 45 minutes now. Is this thing hung up, should I cancel and start again, or should I wait it out? What say you? :-) Drew Shuller JTF-Bravo, Honduras _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
