Did you give your entry points a label? You also might want to check the form Visibility and Permissions properties. It's usually one of these three, unless your changes just having been cached yet.
You would do the label in the form properties window pane. When you open the pane, you will see the usually Aliases, Appearance, Basic, etc. There is one there also named Labels with Entry Point, New Mode and Entry Point, Search Mode where you would put the label. Hope this helps, Cindy From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, November 13, 2012 11:38 AM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Issue with Entry Points in 7.6.4 ** Hi All - I made an application (in base mode) of 7.6.4 and have it set to Maintenance and have 3 forms with the Search Mode checked and I built 2 active link guides as entry points. I am logging in with a person that should be seeing 4 of these entry points right now but the application list on SHR:LandingConsole isn't showing the application name let alone the 4 entry points. What am I doing wrong? This all worked with ITSM 7.0.3. Thanks ARS 7.6.4 SP 3 ITSM 7.6.4 SP 2 RKM 7.6.4 SP 2 SLM 7.6.4 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 3 _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
