Elry,

 

You could also look into JasperSoft as a solution.  It allows for dashboards, 
scheduled reports, ad-hoc reports, report distribution (via email), etc.  It 
can also be integrated into Remedy, so that you can launch reports from within 
your applications, and/or display them in the application.

 

If you’d like more information, contact me off-list, please.

 

Thanks,

 

Matt R.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Elry
Sent: Tuesday, December 04, 2012 4:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using a BIRT Editor to Create or Modify Web Reports

 

** I have a client who would like to use Analytics with a custom application 
and not the ITSM Suite.

Should they contact the local Sales Rep for a price on Business Analytics, or 
is this a product that comes with ARS.



On Tuesday, December 4, 2012 5:28:42 PM UTC-5, Easter, David wrote:

** 

I suppose it could.  It comes with a Business Objects universe tailored to BMC 
Remedy applications but when you purchase the Premium upgrade (which is 
required to integrate with the Mid-Tier anyway), you get the entitlements to 
all the features within Business Objects Premium Enterprise.  From there you 
could create your own custom reports with AR System as the data source, I’d 
expect.

 

-David J. Easter

Manager of Product Management, AR System

BSM & Atrium Solutions Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

 

From: Elry [mailto:elry...@gmail.com <javascript:> ] 
Sent: Tuesday, December 04, 2012 2:24 PM
To: ars...@googlegroups.com <javascript:> 
Cc: ars...@arslist.org <javascript:> ; ars...@arslist.org <javascript:> ; 
Easter, David
Subject: Re: Using a BIRT Editor to Create or Modify Web Reports

 

Hi David...

Can BMC Analytics be used with custom applications?



On Tuesday, December 4, 2012 11:35:22 AM UTC-5, Easter, David wrote:

There are currently no short term plans to support later versions. 

I do not expect that later versions will work since the editor version is 
limited by the version of the embedded engine.  Later editors will potentially 
insert constructs that are not recognized by the AR System web reporting engine 
- thus later editors are not supported. 

If/when the version of the embedded engine is updated to a later version, I 
expect that an equivalent version of the editor would be supported. 

If you have complicated reporting needs, BMC recommends considering the BMC 
Analytics product - which is designed to fulfill the business needs of 
customers with mature reporting requirements. 


-David J. Easter 
Manager of Product Management, AR System 
BSM & Atrium Solutions Management 
BMC Software, Inc. 
  
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc. 


-----Original Message----- 
From: Action Request System discussion list(ARSList) 
[mailto:ars...@arslist.org] On Behalf Of Frank Caruso 
Sent: Tuesday, December 04, 2012 7:57 AM 
To: ars...@arslist.org 
Subject: Re: Using a BIRT Editor to Create or Modify Web Reports 

Do you know if there are plans to support later versions? 

ITSM 764 sp2 

I just tried 4.2.1 and was able to create a report using the AR System ODA 
driver but it would not run from the Midtier. I received missing object errors. 

Hay anyone else had luck using later versions? 

Thank you 

Frank 

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