Yeah, after I replied :) Gmail didn't thread your reply so I it looked like there wasn't a reply yet. (I blame Apple)
Jason On Wed, Jan 9, 2013 at 3:54 PM, laurent matheo <lm...@me.com> wrote: > ** > Did you check my previous email? > //////////////////// > Hi Claire :) > > I just tried on 7.6.04 sp2. > Indeed if you choose "Asset admin" as "group" it won't stay, when I choose > "Asset Admin" as "Role" (I got both on my list) then it staid. > I tried on the panel "Impacted Areas". > > Laurent. > > //////////////////// > > Le 10 jan 2013 à 00:51, "Sanford, Claire" < > claire.sanf...@memorialhermann.org> a écrit : > > It blanks out the permissions I gave the panel. It goes from “1 > Permission” to “0 Permission” > > > > ITSM doesn’t like it when you create your own roles either! Very > frustrating! I hear - “We used to do this in the old Remedy, why can’t > we do it in the new better Remedy??” I reply – “Because the developers > of the new Remedy did not know how to program using the old Remedy” > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Wednesday, January 09, 2013 5:39 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ITSM 7.6.04 Panel Permissions > > > > ** > > Are you getting an error or does it just ignore what you are trying to do? > > > > Jason > > > > On Tue, Jan 8, 2013 at 2:37 PM, Sanford, Claire < > claire.sanf...@memorialhermann.org> wrote: > > I know this is basic "Roles and Permissions", but I am having trouble > with ITSM and a panel. > > I have a panel that I added to the AST:Computer System form. I want only > Asset Admins to be able to see the panel. When I give that permission to > the panel, the application will not save it. I have to give it public > permissions. > > What am I doing wrong. I even tried creating a special group/role and it > won't let me save it within the application... > > > ITSM 7.6.04 SP2 > ARS 7.6.04 SP3 > Oracle 11.2.0.3.0 - 64bit Production > Win 2008 Server > > Claire Sanford > Information Systems Division > Memorial Hermann Healthcare System > claire.sanf...@memorialhermann.org > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
