Le 10 jan 2013 à 01:01, Jason Miller <jason.mil...@gmail.com> a écrit :
**Yeah, after I replied :)Gmail didn't thread your reply so I it looked like there wasn't a reply yet. (I blame Apple)Jason_ARSlist: "Where the Answers Are" and have been for 20 years_On Wed, Jan 9, 2013 at 3:54 PM, laurent matheo <lm...@me.com> wrote:**_ARSlist: "Where the Answers Are" and have been for 20 years_Did you check my previous email?////////////////////Hi Claire :)I just tried on 7.6.04 sp2.Indeed if you choose "Asset admin" as "group" it won't stay, when I choose "Asset Admin" as "Role" (I got both on my list) then it staid.I tried on the panel "Impacted Areas".Laurent.////////////////////
Le 10 jan 2013 à 00:51, "Sanford, Claire" <claire.sanf...@memorialhermann.org> a écrit :
**_ARSlist: "Where the Answers Are" and have been for 20 years_It blanks out the permissions I gave the panel. It goes from “1 Permission” to “0 Permission”
ITSM doesn’t like it when you create your own roles either! Very frustrating! I hear - “We used to do this in the old Remedy, why can’t we do it in the new better Remedy??” I reply – “Because the developers of the new Remedy did not know how to program using the old Remedy”
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, January 09, 2013 5:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.6.04 Panel Permissions
**
Are you getting an error or does it just ignore what you are trying to do?
Jason
On Tue, Jan 8, 2013 at 2:37 PM, Sanford, Claire <claire.sanf...@memorialhermann.org> wrote:
I know this is basic "Roles and Permissions", but I am having trouble with ITSM and a panel.
I have a panel that I added to the AST:Computer System form. I want only Asset Admins to be able to see the panel. When I give that permission to the panel, the application will not save it. I have to give it public permissions.
What am I doing wrong. I even tried creating a special group/role and it won't let me save it within the application...
ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle 11.2.0.3.0 - 64bit Production
Win 2008 Server
Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
claire.sanf...@memorialhermann.org
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