I am sure BMC has a very good reason for a 3 year delay in creating a Apple IOS app. I am familiar with both IOS development and BMC Remedy. Given the competition has a mobile app I would expect customers will begin comparing BMC's product to ServiceNow.
A mobile app for those of you are not aware will provide off line functionality similar to the old palm application integration. Push notifications, scanned bar code ci lookup,sla breach, etc. There are loads of use cases for why BMC should have an IOS app. Given current cloud storage and mobile technology, a tablet and a smartphone can replace desktops and in some cases laptops. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"