I am sure BMC has a very good reason for a 3 year delay in creating a Apple IOS 
app. I am familiar with both IOS development and BMC Remedy. Given the 
competition has a mobile app I would expect customers will begin comparing 
BMC's product to ServiceNow.

A mobile app for those of you are not aware will provide off line functionality 
similar to the old palm application integration. Push notifications, scanned 
bar code ci lookup,sla breach, etc. There are loads of use cases for why BMC 
should have an IOS app.

Given current cloud storage and mobile technology,  a tablet and a smartphone 
can replace desktops and in some cases laptops. 

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