Cool, come on down to San Diego.  I'll buy you some beers and you can
configure our servers :)


On Thu, Jan 24, 2013 at 11:24 AM, Longwing, LJ CTR MDA/IC <
lj.longwing....@mda.mil> wrote:

> Yes
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Jason Miller
> Sent: Thursday, January 24, 2013 12:19 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: License question
>
> **
> I don't see "Service Management Specialist" anywhere in the config.  Why
> does the configuration and legal license naming have to be so convoluted?
>
> Is there anybody out there who has been able to take the documentation
> that indicates your licensed capacity (sent when you purchase or renew
> support) and then go configure an AR server with the appropriate number of
> licenses for the various types?
>
> Sorry for the mini rant but this is one area that has gotten worse over
> the years.  It seems we need to hire professional services just to map
> legaleze/licenseze to how the server is configured.
>
> Jason
>
>
> On Wed, Jan 23, 2013 at 1:57 PM, Easter, David <david_eas...@bmc.com>
> wrote:
>
>
>         The ITSM Suite user license bundle that you'd need is the Service
> Management Specialist.
>
>         -David J. Easter
>         Manager of Product Management, AR System
>         BSM & Atrium Solutions Management
>         BMC Software, Inc.
>
>         The opinions, statements, and/or suggested courses of action
> expressed in this E-mail do not necessarily reflect those of BMC Software,
> Inc.  My voluntary participation in this forum is not intended to convey a
> role as a spokesperson, liaison or public relations representative for BMC
> Software, Inc.
>
>         -----Original Message-----
>         From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
>         Sent: Wednesday, January 23, 2013 11:05 AM
>         To: arslist@ARSLIST.ORG
>         Subject: Re: License question
>
>         Hi,
>
>         The task forms does not seem to be tagged with a licensed
> application.
>
>         In other words, an AR User Fixed/Floating would be adequate.
>
>         Check with your sales rep what kind of license you should actually
> order.
>         Probably a Specialist Fixed/Floating...
>
>                 Best Regards - Misi, RRR AB, http://rrr.se
>
>         > I was wondering if anyone knew what type of license a user would
> need if they
>         > were just working on modifying tasks in Task Management.  I see
> Task User
>         > doesn't have a license type required, but would they need to
> have an AR User
>         > Floating/Fixed?
>         >
>         > [Description: Description: Description:
> cid:image001.png@01CB1CFE.724B27B0]
>         > IT Accounts & ITSM Enterprise Applications Manager
>         > University of New Hampshire
>         > Client Services
>         > Primary: (603) 862-2377 <tel:%28603%29%20862-2377>
>         > Alternate: (603) 862-4242 <tel:%28603%29%20862-4242>
>         > paul.hodg...@unh.edu<mailto:paul.hodg...@unh.edu>
>         > http://accounts.unh.edu<http://accounts.unh.edu/>
>         >
>         >
>         >
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