I just tried exporting a web report on an 8.0 system, and it came out the way it did in the latter 7.6.04 patch days - i.e. records all on one worksheet, no big gap of blank rows and blank columns, etc.
Not sure what isn't working for Tim. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC Sent: Wednesday, February 06, 2013 11:10 AM To: arslist@ARSLIST.ORG Subject: Re: new Excel report format for exports in ITSM v8 Tim, You will need to be more specific in your description. What is unusable, what is wrong, what isn't working properly? Plus, when you say 'export to Excel', are you actually referring to csv, which is actually an export to text file, in a format that Excel recognizes? If so, can you provide an example of a line from a csv in the 'old' format, and one in the 'new' format, preferably taken with a text editor instead of Excel? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tim Guyse Sent: Wednesday, February 06, 2013 12:06 PM To: arslist@ARSLIST.ORG Subject: new Excel report format for exports in ITSM v8 We recently upgraded to ITSM v8 and now when an Excel report is exported, the format is more "fancy" or altered to the extent that the spreadsheet is unusable. In v7.6.04, which is where we upgraded from, the reports exported into a more simple excel spreadsheet format that was easily manipulatable and programmable. The new Excel report format that the system exports into is unusable. Tech Support so far has come to the conclusion that it is a defect and the issue will likely be entered as such. Anyone else had any experience with this or know how to get the report export to Excel to function as it did in v7? Thanks Tim _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
