Excel is an option with the new web reporting.  I seem to remember
exporting a report and thinking that it wasn't going to be very useful for
doing data analysis.  I haven't worked with the BIRT designer yet but it is
probably similar to a Crystal report where the grouping and layout will
impact how much it can be sliced and dice when exported.  Some reports are
designed to be pretty and some are used to manipulated data in another tool.

Jason


On Wed, Feb 6, 2013 at 11:10 AM, Longwing, LJ CTR MDA/IC <
lj.longwing....@mda.mil> wrote:

> Tim,
> You will need to be more specific in your description.  What is unusable,
> what is wrong, what isn't working properly?  Plus, when you say 'export to
> Excel', are you actually referring to csv, which is actually an export to
> text file, in a format that Excel recognizes?  If so, can you provide an
> example of a line from a csv in the 'old' format, and one in the 'new'
> format, preferably taken with a text editor instead of Excel?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Tim Guyse
> Sent: Wednesday, February 06, 2013 12:06 PM
> To: arslist@ARSLIST.ORG
> Subject: new Excel report format for exports in ITSM v8
>
> We recently upgraded to ITSM v8 and now when an Excel report is exported,
> the format is more "fancy" or altered to the extent that the spreadsheet is
> unusable.  In v7.6.04, which is where we upgraded from, the reports
> exported into a more simple excel spreadsheet format that was easily
> manipulatable and programmable.  The new Excel report format that the
> system exports into is unusable.   Tech Support so far has come to the
> conclusion that it is a defect and the issue will likely be entered as
> such.  Anyone else had any experience with this or know how to get the
> report export to Excel to function as it did in v7?
>
> Thanks
> Tim
>
>
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