Sheer. Genius. I should have thought of that actually - I've built enough non-Remedy web stuff in my day...
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, February 19, 2013 4:34 PM To: arslist@ARSLIST.ORG Subject: Re: Computer User Agent? Easy In your Mid-Tier shared directory create a .jsp file (I call mine get_user_info.jsp) that contains the following function get_user_agent() { var return_value = "<%= request.getHeader("User-Agent") %>"; return (return_value) } In your WEB Footer of your form add the following <SCRIPT src="/arsys/shared/get_user_info.jsp" language="JavaScript"></SCRIPT> To populate in a field you run an active link with a RunProcess action. i.e. to put into a field of "zTmpUserAgent" (536870923) javascript:window.F(536870923).DoSet(get_user_agent()); Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Tuesday, February 19, 2013 4:16 PM To: arslist@ARSLIST.ORG Subject: Computer User Agent? ** Hi all - We've had a request to allow approvals in CM 7.6.04 (same ARS version) via mobile devices. All mobile devices we have can access our regular MT page but we are probably going to provide a "light" version of Approval Central for those users with a new URL. We were also asked if we could capture statistics on the type of devices -typically this would be the user agent of the remote device to the Web server. I have NO idea if we can track that in Remedy - has anyone ever been able to capture the device type automatically within Remedy from a MT? Is there some way to do William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 Cell: 715-398-5056 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.2899 / Virus Database: 2639/6110 - Release Date: 02/17/13 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
