One thing you can do is take each of the recon ID's from your import and search the base element class for which CI it is. For the service CI, you could search the business service class form and get it from there. Hopefully, you should have the same CIs in your target environment. Then you can search by name in your target environment for the same CIs and grab the recon IDs from there. Does that make sense? Do you know which CMDB class forms I'm talking about? It's like BMC:Core_BaseElement and so on.
Sent from my iPhone On Feb 24, 2013, at 7:18 AM, "Ramy S. Ayoub" <ramyay...@gmail.com> wrote: ** *** >From where we can find the CI recon ID ? any idea ! On Sun, Feb 24, 2013 at 2:09 PM, Tauf Chowdhury <taufc...@gmail.com> wrote: > ** > Ramy, > Those fields are being validated against the CMDB. It is likely that > something like the reconciliation ID is different in your source > environment than your destination. I'm assuming you are relating CI's in > your template? You would need to update your template import file with the > correct service and CI recon ID from your target environment before doing > the import. > > Sent from my iPhone > > On Feb 24, 2013, at 3:00 AM, "Ramy S. Ayoub" <ramyay...@gmail.com> wrote: > > ** > After importing the templates there are errors in all the records > stating that the Service ReconID , CI ReconID , have invalid values it > seems that the new file has a problem with the data as well. > > do we missed any step before starting the Templates import ? > > 7.6.4 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Ramy Ayoub* Products and Service Delivery Business Process Automation Vodafone – Egypt Phone: +20100441441 Email: ramy.ay...@vodafone.com Smart Village, Vodafone-Egypt C2 Building Cairo/Alex – Desert Road KM28, Smart Village _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
