Hi :)
I guess JAVA_HOME points the the 1.6x jdk?
Do you have this message at installer startup or during one of the installer screens?
I guess JAVA_HOME points the the 1.6x jdk?
Do you have this message at installer startup or during one of the installer screens?
On 04 Mar, 2013,at 05:01 PM, Remedy Man <remedy.man...@googlemail.com> wrote:
Susan,
we are relying on the Matrix ... we don't take any red pil ;-)
The doc says 64 bits sybase client so we installed a 64bits library client
we source the sybase.sh and our OCS 15 is able to talk to the sybase server
but when we run the ARS installer here is what we can read for instance:
The installer either could not find a Java VM, or the Java VM on this
system is too old. The installer requires Java 1.1.5 or later. It can be
downloaded from http://java.sun.com/products/jdk/1.1/jre/
But we do have java higher
/opt/java/jdk1.6.0_29/bin/java -version
java version "1.6.0_29"
Java(TM) SE Runtime Environment (build 1.6.0_29-b11)
Java HotSpot(TM) Server VM (build 20.4-b02, mixed mode)
There must be a trick somewhere but for the time being I find the trick my
boss will start looking somewhere else and I might start considering to
take the red pil instead
thanks for your consideration
On Mon, 04 Mar 2013 16:45:19 +0100, Susan Bisanti
<susan.bisa...@ssc-spc.gc.ca> wrote:
> When installing ARS 7.5.x, we had to hardcode a 32 bit client (Sybase
> 12.5.4 SDK was the last available for Sybase if memory serves) to get
> the
> install to work against Sybase although we were using a 64 bit database
> (Sybase 15.0) .
>
> I'm not sure if this needs to be undone if you are installing ARS 8.0,
> i.e.
> if it finally uses a 64 bit client.
>
> Good luck, and please do share your results!
>
>
> Susan Bisanti
> SSS - Science Portfolio - SSC
> 2121 Trans-Canada Highway,
> Dorval (Quebec) H9P 1J3
> susan.bisa...@ec.gc.ca
> Telephone 514-421-4666
> Facsimile 514-421-7231
> Government of Canada
>
> Susan Bisanti
> SSS - Portefeuille des sciences - SPC
> 2121 route Transcanadienne,Dorval (Québec) H9P 1J3
> susan.bisa...@ec.gc.ca
> Téléphone 514-421-4666
> Télécopieur 514-421-7231
> Gouvernement du Canada
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Man
> Sent: 04 March, 2013 10:22
> To: arslist@ARSLIST.ORG
> Subject: install ars 8 against sybase15 doesn't work
>
> dear list,
>
> we are trying to install a simple banana ARSystem 8 againt a sybase15
> database.
> We keep getting '64 bit client not found'
> We are having ars 7.5 running fine on the same machine And our sybase dba
> who are well experienced looked at the OCS and they say there is no prob
> on
> that side.
> We had 2 webex with BMC
> During first one, after 3 hours the engineer could recon there was a prob
> with the installer.
> At the second webex, the engineer said its our environment which is
> problematic My management is now upset with these turning around thing
> with
> BMC They are seriously considering something else like jira I am
> wondering
> whether somebody from this list could help as the resailer is not able
> to do
> more.
> Any idea/tips/help is very much appreciated Serouche
>
>
>
>
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