HI All,

This one really has been baffled and after two days with BMC support have not 
made any progress. Fortunately this is only on my development server. If I log 
on as a user to the IT Home Page everything is blank except the Applications 
panel on the left. If I select Incident Management Console nothing shows below 
the Incident Console title bar. If I select Search Incident, I get the Incident 
(Search) Title bar, the Search New Search, Searches, etc and below that I only 
get the blue BMC banner.  If I press the Search button I get You have no access 
to field 1 (ARERR 333). Changes and Problems are the same way. The sample App 
works fine. If I logon as an AR System Administrator everything works fine. 
Same thing happens in the client so it is not a mid-tier issue.

Has anyone seen this before? Any suggestions where to look for the cause?

ARS 7.6.04 SP3
Mid-tier 7.6.04 SP3 201301041509 Hotfix

Thanks
Mark

Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com<mailto:mbritt...@navisite.com>
Office: 315-453-2912 x5335
Mobile: 315-882.5360


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