Hi, compare the permissions of one of the users (User form) that is not working on Development with the same user on a server that is working.
I have seen similar issues when the "General Access" group went missing from the User records. Adding or removing a permission from one of the users will update the cache, so this may also be something to try. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: 07 March 2013 16:39 To: arslist@ARSLIST.ORG Subject: Re: ITSM doesn't display ** The only change we have made since it was installed is the Mid-tier 7.6.04 SP3 201301041509 Hotfix and this definitely not a mid-tier issue. This started after I added a support group. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
