:) Its not downloadable anywhere. I don't even think its documented to be honest. So it can be found within the packages of any installer. So not easy to get I agree.
With regards to the import tool on the server, I meant copy it to the server so you could write some workflow/run process to execute it. There is also the driver.exe program on the server which can be scripted. Always a good choice before breaking out the API doc. But it that floats your boat then compile away :) > Thanks for your comments Danny. > > >> Remedy Integration Kit. (I think its integration). It's what is used for >> the BMC installers. Its like a driver program on steroids. In the >> suggested case, it would replace the Remedy Import Tool. > > A number of people have mentioned this - where is it? > Bear in mind I don't have ITSM (we're 100% bespoke) and we're on Windows > servers... > > >> You could have a directory copied to the persons desktop with the Remedy >> Import Tool. It doesn't have to be installed. > > This might be the easiest solution. (Although I was looking forward to > dusting off the API doc). > >> Or if you want to stick to workflow, then create an attachment table for >> your person to save to. Then use the save attachment workflow and run >> process to execute anything that is server side for example the data >> import etc. > > My server doesn't have Remedy Data Import installed - so unless someone > can tell me where this magical rik is - then this isn't an option... > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
