Nope no need for any additional workflows you can use the identification rules to weed out duplicates.
Regards, Roney Samuel Varghese. Sent from my iPhone On Mar 14, 2013, at 3:16 PM, Kathy Morris <kathymorris...@aol.com> wrote: > ** > Hello everyone, > > We are running RE jobs and getting “found multiple matches” with many assets > failing reconciliation. > We are using the out- of- box identification rules. > I looked in the knowledge base and it states that the ADDM Integration ID may > be another filter if your only source data is from ADDM. > We have data coming from ADDM and multiple sources. > Does anyone know what further identification rules that I can build to > identify these assets? > Do I need to create workflow/fields to build logic to identify assets? > > We are on AR System and ITSM 7.6.4. > > Thanks > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
