ARS & ITSM 8.1 (Full ITSM)
Windows 2008 SP2
Oracle 11g

In an effort to add Incident & Task fields to SYS:Notification Messages, I 
created a SYS:Form Field Selection record, selecting the needed fields. In the 
SYS:Notification Messages record, I was able to use the menu and select the 
fields to include in a message. When the email notification is sent, the new 
fields show as the #Phone Number# not the field content.

Ideas?

Thank you,

Sandra Hennigan
Remedy Developer


_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to