ARS & ITSM 8.1 (Full ITSM) Windows 2008 SP2 Oracle 11g In an effort to add Incident & Task fields to SYS:Notification Messages, I created a SYS:Form Field Selection record, selecting the needed fields. In the SYS:Notification Messages record, I was able to use the menu and select the fields to include in a message. When the email notification is sent, the new fields show as the #Phone Number# not the field content.
Ideas? Thank you, Sandra Hennigan Remedy Developer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"