Please check the submitter mode in your system. Also, are you using ARS 7604 SP1 or ARS 7604 SP2 ?
I had come through the similar issue in my environment, which was resolved by upgrading ARS 7604 SP1 to ARS 7604 SP2. Thanks, Ashish Pandey On Sat, Apr 6, 2013 at 7:27 PM, Karthik <karthik...@gmail.com> wrote: > ** > is the submitter mode in your system locked? if its is locked, you should > not get this error. if its changeable, The user would need floating/fixed > license > > - Karthik > > > On 6 April 2013 18:21, kunal das <kunalda...@gmail.com> wrote: > >> ** >> Heather - This is a License error.. Check if you have enough licenses for >> your users. >> >> Try removing and adding the fixed/floating licenses to this user and see >> if you get error. >> >> Hope this helps. >> >> Regards, Kunal >> >> >> On Sat, Apr 6, 2013 at 4:22 AM, Hutcheson, Heather < >> heather.hutche...@ga.com> wrote: >> >>> ** >>> >>> Good afternoon,**** >>> >>> ** ** >>> >>> We are using 7.6.04 and the managers are receiving the attached errors >>> when they click on approve. Does anyone know how to resolve this issue?* >>> *** >>> >>> ** ** >>> >>> Your guidance is much appreciated.**** >>> >>> ** ** >>> >>> [image: Description: cid:image001.jpg@01CE31EA.3E742370]**** >>> >>> ** ** >>> >>> Thank you,**** >>> >>> Heather**** >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > - Karthik > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
