My understanding was an approver for a service request only needed a read license? I am using 7.6.04 SP 4.
Thank you, Heather Hutcheson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ashish Pandey Sent: Saturday, April 06, 2013 9:52 AM To: arslist@ARSLIST.ORG Subject: Re: Approval Central Write Access Error ** Please check the submitter mode in your system. Also, are you using ARS 7604 SP1 or ARS 7604 SP2 ? I had come through the similar issue in my environment, which was resolved by upgrading ARS 7604 SP1 to ARS 7604 SP2. Thanks, Ashish Pandey On Sat, Apr 6, 2013 at 7:27 PM, Karthik <karthik...@gmail.com<mailto:karthik...@gmail.com>> wrote: ** is the submitter mode in your system locked? if its is locked, you should not get this error. if its changeable, The user would need floating/fixed license - Karthik On 6 April 2013 18:21, kunal das <kunalda...@gmail.com<mailto:kunalda...@gmail.com>> wrote: ** Heather - This is a License error.. Check if you have enough licenses for your users. Try removing and adding the fixed/floating licenses to this user and see if you get error. Hope this helps. Regards, Kunal On Sat, Apr 6, 2013 at 4:22 AM, Hutcheson, Heather <heather.hutche...@ga.com<mailto:heather.hutche...@ga.com>> wrote: ** Good afternoon, We are using 7.6.04 and the managers are receiving the attached errors when they click on approve. Does anyone know how to resolve this issue? Your guidance is much appreciated. Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
