Thanks Stuart!
On Thu, May 2, 2013 at 8:35 PM, Schon, Stuart <stuart.sc...@au.fujitsu.com>wrote: > ** > > Almost everything in CR is usable. But do you want to do so. Things like > dynamic parameters can make running the report very slow as lists of values > need to queried from the table being referenced.**** > > ** ** > > For example if you are reporting on the Helpdesk form and you have a > parameter based on Status that is pulled from the DB for selection by the > person running the report-every record in the Helpdesk form will be read to > determine the list. You cannot branch off and read this from another table. > So if there are 10M records then CR will read all 10M to determine the > definitive list of Statuses.**** > > ** ** > > If the report is being run externally from Remedy then**** > > Static Parameters (simple or list) can be used**** > > User enterable values can be used, e.g. Dates and date ranges**** > > Optional parameters (these default to Null which might not be what you > want)**** > > Sub-reports – yes as already stated**** > > SQL Commands –yes but only tables and views and only one. It can't be a > stored procedure or function or…..**** > > ** ** > > If the report is embedded in Remedy then its tied to a form and about the > only thing else that works is sub-reports. Especially you can get the CR to > ask for parameters you need to get Remedy to do so which is used to > pre-filter the data presented to the CR report.**** > > ** ** > > Get the guy to try things and he will get the idea of what is possible and > what's not.**** > > ** ** > > ** ** > > *Stuart Schon > Service Desk Systems - Manager > > > ***** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Tauf Chowdhury > *Sent:* Friday, 3 May 2013 10:01 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: AR System ODBC driver**** > > ** ** > > ** **** > > All, > Thanks for the great info... > So here is some info from my superuser who has exp with Crystal (and I > don't).**** > > Do you guys know if these features are supported by the driver? > Crystal in general supports all these functions: multi-value parameters, > optional parameters, static/dynamic parameters, sub-reports, TSQL > Commands... But what is supported with the AR System Driver, and do the > normal steps in Crystal still apply to make the functionality still work?* > *** > > ** ** > > On Thu, May 2, 2013 at 7:58 PM, Schon, Stuart <stuart.sc...@au.fujitsu.com> > wrote:**** > > Sorry yes your right Fred, I meant that you CAN'T use dynamic joins > (i.e. in the SQL) when using the OBDC driver. And as you pointed out you > CAN'T see anything your userid is not supposed to see in the report. > > Using sub-reports is a real solution but it can be really really slow if > a significant number of parent records are being processed. > > > Use of the ODBC driver has significant benefits as it decodes many of > the DB field values into nice things like dates and readable Strings for > things such as Status. You can also test dates in your query without > having to decode them to epoch values.**** > > > > Stuart Schon > Service Desk Systems - Manager > > Fujitsu Australia Limited**** > > -----Original Message----- > From: Action Request System discussion list(ARSList)**** > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W > Sent: Thursday, 2 May 2013 11:42 PM > To: arslist@ARSLIST.ORG > Subject: Re: AR System ODBC driver > > I think Stuart had a typo ... > Since the ODBC uses the Remedy application server, if you can't see > something in Remedy you can't see it using the ODBC driver. > > One way around the join limitation is to use sub-reports in Crystal. > You can then have multiple form(s) data in the report > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart > Sent: Wednesday, May 01, 2013 6:13 PM > To: arslist@ARSLIST.ORG > Subject: Re: AR System ODBC driver > > The main limitation is that you can perform joins in the query using the > OBDC driver. If you need to join tables together you need to build them > in Remedy first and then use in your report. > > The other restriction/feature is that the driver uses the Remedy data**** > > security model - so if you can't see something using Remedy you can't**** > > see it in a report. > > Stuart Schon > Service Desk Systems - Manager > > Fujitsu Australia Limited > > Please consider the environment before printing this email > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury > Sent: Thursday, 2 May 2013 6:37 AM > To: arslist@ARSLIST.ORG > Subject: Re: AR System ODBC driver > > Thanks Fred. I'll check it out. > > Sent from my iPhone > > On May 1, 2013, at 4:36 PM, "Grooms, Frederick W" > <frederick.w.gro...@xo.com> wrote: > > > The Integration Guide document (Page 212) lists some issues and > > considerations > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury > > Sent: Wednesday, May 01, 2013 2:25 PM > > To: arslist@ARSLIST.ORG > > Subject: AR System ODBC driver > > > > ** > > Version: 7.6.04 > > > > All, > > Does anyone know or have a document about what capabilities are > available for the AR System ODBC driver? I have a user who is trying to > use Crystal Reports by way of the driver and some features aren't > working. > > > > > > -- > > Tauf Chowdhury > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years"**** > > > > > -- > *Tauf Chowdhury***** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Tauf Chowdhury * _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
