I need to put over 18000 assets into Remedy using AIE then have the PEOPLE tab in the asset on the Asset Console show the 'used by' person.
I have written jobs to pull the assets into a staging dataset, then reconcile them into BMC.ASSET. I have an AIE relationship class job to relate the person from BMC_Person to the asset CI which populates the RELATIONSHIPS tab in the form. I have another AIE AR form job that goes against AST:AssetPeople. This is where I am failing. The job is taking all of the fields that I saw being populated in the SQL log when I manaullayt added a person via the Asset form. What I get is an error that says "AddAssetToAR: AR API returned error during ARCreateEntry rc = 2 Required name parameter (or name field in a parameter) is empty. (102)" The AIE log is below:(I have XXXed out the PI) Thu May 09 2013 11:22:59.9890] - <TID: 001> <API > + ARSetEntry -- Form [EIE:Exchange_Runs] for Entry [000000000000895] [Thu May 09 2013 11:22:59.9890] - <TID: 001> <API > - ARSetEntry OK [Thu May 09 2013 11:22:59.9890] - <TID: 001> <DTL > Process command: select full_name from dbo.CTM_People where Internet_E_mail='kxxxxh.kxx...@xxx.xxx' AND profile_status=1 [Thu May 09 2013 11:22:59.9890] - <TID: 001> <DTL > Process command: SELECT personID FROM dbo.BMC_CORE_BMC_person_ where email='kxxxxh.kxx...@xxx.xxx' AND assetlifecyclestatus=3 [Thu May 09 2013 11:23:00.0210] - <TID: 001> <DTL > Process command: SELECT instanceID FROM dbo.BMC_CORE_BMC_person_ where email='kxxxxh.kxx...@xxx.xxx' AND assetlifecyclestatus=3 [Thu May 09 2013 11:23:00.0520] - <TID: 001> <DTL > Process command: SELECT InstanceId FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='2015551212' AND DatasetId ='BMC.ASSET' [Thu May 09 2013 11:23:00.0830] - <TID: 001> <DTL > Process command: SELECT ReconciliationIdentity FROM dbo.BMC_CORE_BMC_person_ where email='kxxxxh.kxx...@xxx.xxx'AND assetlifecyclestatus=3 [Thu May 09 2013 11:23:00.1140] - <TID: 001> <DTL > Process command: SELECT instanceID FROM dbo.BMC_CORE_BMC_person_ where email= 'kxxxxh.kxx...@xxx.xxx'AND assetlifecyclestatus=3 [Thu May 09 2013 11:23:00.1460] - <TID: 001> <DTL > Process command: SELECT InstanceID FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='2015551212' AND DatasetId ='BMC.ASSET' [Thu May 09 2013 11:23:00.1770] - <TID: 001> <DTL > Process command: select dbo.ast_computersystem.request_id,dbo.ast_computersystem.instance_ID from dbo.ast_computersystem,dbo.BMC_CORE_BMC_ComputerSystem where dbo.ast_computersystem.instance_ID=dbo.bmc_core_bmc_computersystem.instanceID AND dbo.bmc_core_bmc_computersystem.instanceID= (SELECT InstanceId FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='2015551212' AND DatasetId ='BMC.ASSET') [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Data obtained from Source for mappings: 'iSYS AssetPeopleForm' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 1 : 'constant|People', Value: 'People' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 2 : 'constant|Used by', Value: 'Used by' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 3 : 'TargetSQL|select full_name from dbo.CTM_People where Internet_E_mail='$Unique_Users_EmployeeEmail$' AND profile_status=1', Value: 'KXXXXH KXXXXr' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 4 : 'TargetSQL|SELECT personID FROM dbo.BMC_CORE_BMC_person_ where email='$Unique_Users_EmployeeEmail$' AND assetlifecyclestatus=3', Value: 'PPL000000011996' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 5 : 'CellNumber', Value: '2015551212' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 6 : 'Unique_Users_EmployeeEmail', Value: 'kxxxxh.kxx...@xxx.xxx' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 7 : 'Equipment_Type', Value: 'Smart Phone' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 8 : 'constant|BMC.ASSET', Value: 'BMC.ASSET' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 9 : 'TargetSQL|SELECT instanceID FROM dbo.BMC_CORE_BMC_person_ where email='$Unique_Users_EmployeeEmail$' AND assetlifecyclestatus=3', Value: 'OI-B7BFEF81FC34455F8C11F56F125B6F8B' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 10 : 'TargetSQL|SELECT InstanceId FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='$CellNumber$' AND DatasetId ='BMC.ASSET'', Value: 'OI-DDA0D6E8D0E248A390C52D4B63180ABC' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 11 : 'TargetSQL|SELECT ReconciliationIdentity FROM dbo.BMC_CORE_BMC_person_ where email='$Unique_Users_EmployeeEmail$'AND assetlifecyclestatus=3', Value: 'OI-38C09755C9254DDFAAED880644B790C8' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 12 : 'TargetSQL|SELECT instanceID FROM dbo.BMC_CORE_BMC_person_ where email= '$Unique_Users_EmployeeEmail$'AND assetlifecyclestatus=3', Value: 'OI-B7BFEF81FC34455F8C11F56F125B6F8B' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 13 : 'TargetSQL|SELECT InstanceID FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='$CellNumber$' AND DatasetId ='BMC.ASSET'', Value: 'OI-DDA0D6E8D0E248A390C52D4B63180ABC' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 14 : 'constant|BMC.ASSET', Value: 'BMC.ASSET' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 15 : 'TargetSQL|select dbo.ast_computersystem.request_id,dbo.ast_computersystem.instance_ID from dbo.ast_computersystem,dbo.BMC_CORE_BMC_ComputerSystem where dbo.ast_computersystem.instance_ID=dbo.bmc_core_bmc_computersystem.instanceID AND dbo.bmc_core_bmc_computersystem.instanceID= (SELECT InstanceId FROM dbo.BMC_CORE_BMC_ComputerSystem Where Name ='$CellNumber$' AND DatasetId ='BMC.ASSET')', Value: '000000000019793|000000000170095|000000000019793|000000000170095' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Setting field values of Target for mappings 'iSYS AssetPeopleForm' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 1 : <Form Type (id: 260100013)> set to 'People' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 2 : <PersonRole (id: 260100005)> set to '6000' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 3 : <Full Name (id: 260100003)> set to 'KXXXXH KXXXXr' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 4 : <PeopleGroup Form Entry ID (id: 260100006)> set to 'PPL000000011996' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 5 : <Asset ID+ (id: 260100008)> set to '2015551212' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 6 : <Assigned To (id: 4)> set to 'kxxxxh.kxx...@xxx.xxx' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 7 : <Short Description (id: 8)> set to 'Smart Phone' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 8 : <z1G_Global_AST_ProductionDataSetID (id: 1714600)> set to 'BMC.ASSET' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 9 : <PeopleGroupInstanceID (id: 301104200)> set to 'OI-B7BFEF81FC34455F8C11F56F125B6F8B' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 10 : <AssetInstanceId (id: 301104100)> set to 'OI-DDA0D6E8D0E248A390C52D4B63180ABC' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 11 : <z1D Char01 (id: 1000000058)> set to 'OI-38C09755C9254DDFAAED880644B790C8' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 12 : <z1D Char02 (id: 303548600)> set to 'OI-B7BFEF81FC34455F8C11F56F125B6F8B' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 13 : <z1D Action2 (id: 301961700)> set to 'OI-DDA0D6E8D0E248A390C52D4B63180ABC' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 14 : <AssetSchemaName (id: 301199600)> set to 'BMC.ASSET' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Rule 15 : <Asset Entry-ID (id: 260100009)> set to '000000000019793|000000000170095|000000000019793|000000000170095' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <DTL > Adding entry 2015551212 to form 'AST:AssetPeople' [Thu May 09 2013 11:23:00.2080] - <TID: 001> <API > + ARCreateEntry -- Form[AST:AssetPeople] [Thu May 09 2013 11:23:00.2550] - <TID: 001> <ERR > AddAssetToAR: Error processing entry 2015551212, form AST:AssetPeople AddAssetToAR: AR API returned error during ARCreateEntry rc = 2 Required name parameter (or name field in a parameter) is empty. (102) (10000) [Thu May 09 2013 11:23:00.2550] - <TID: 001> <API > - ARCreateEntry Failed [Thu May 09 2013 11:23:00.2550] - <TID: 001> <ERR > Entry 2015551212 was not added to AR I am not understanding why this is happening? Which Required name parameter (or name field in a parameter) is empty? I do nto want to have to manually add the 18000 people to the CIs and I want this to be an automated weeklyy job so running it through DMT is not going to meet the requirement. Any ideas? Thanks, Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
