Yes we have applied the same steps pre & post in Production everytime we add attributes to base element. Not when we add attributes to AST forms though, somehow we could get away with it without making those config changes.
hope it helps cheers, On Wed, May 22, 2013 at 3:17 AM, Lisa Kemes <lisa.ke...@gmail.com> wrote: > ** > Thanks Alvin! > > Do you normally use these settings in prod as well when adding attributes? > (And then setting it back?) > > We do have development cache mode selected but not the other one. I'll > try that and see if it works. > > Thanks! > > Lisa > > On May 20, 2013, at 3:05 AM, Alvin Tan <alvin...@gmail.com> wrote: > > ** > Hi, > I came across this problem before in version 7.5. It was frustrating but > we managed to find a workaround for this. > Before Class Manager, go to your server configuration in Administration > Console and enable 'Development Cache Mode' and select 'Cache only Display > Server Properties'. You will need to restart the server to apply the > changes. Once that is done, open class manager and add in your attribute. > If you like to see the progress, turn on the SQL logs. > Give it a try and see if it works for you. Don't forget to reset back your > configuration once you are done. > > cheers. > > > On Sat, May 18, 2013 at 3:39 AM, Lisa Kemes <lisa.ke...@gmail.com> wrote: > >> ** >> >> >> We have AR System 7.6.04 and I added an attribute (50 max length >> character data type) to the BMC.Core BMC_BaseElement class. I added the >> attribute to the BMC.AM Namespace. >> >> The status goes from Change Pending to Error. I can't find where I can >> see why it errors. >> >> Eventually, the attribute finally appeared in the BMC_BaseElement class >> and I'm able to put it on the AST:Computer System join form. >> >> I went back to the attribute to add an Audit Open of Audit, and I keep >> getting a status of Error (this time nothing changes). >> >> To get it out of the Error status I do a "Reset to Previous State" >> >> Are there any logs I can check to see why this keeps erroring? >> >> Thanks! >> >> Lisa >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
