Hi,

I use quite often the following statement: arreload -u User -g Group -a 
"Admin_User" -p "xxxx" -f -d > log.txt (through command line)

We had never get errors. Good luck.
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] 
En nombre de Joe D'Souza
Enviado el: lunes, 27 de mayo de 2013 9:16
Para: arslist@ARSLIST.ORG
Asunto: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

**

No worries. I hope you had a good weekend too.



Joe

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy
Sent: Sunday, May 26, 2013 6:06 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Joe,

Thanks again and have a great weekend.

hbr

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Sunday, May 26, 2013 2:20 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

**

Offhand I do not recall, but arreload if I am correct, has online kind of help 
if you type arreload /? in the command line.



Joe

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard's Gmail
Sent: Saturday, May 25, 2013 9:27 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Joe

Thanks and What options should I use?

Sent from one of Howard's iPads

On May 25, 2013, at 8:37 PM, Joe D'Souza 
<jdso...@shyle.net<mailto:jdso...@shyle.net>> wrote:
**

There should not be a problem using it. Did you try it in a development 
environment?



Personally I haven't used it a lot as I was able to resolve most of my user 
cache problems by altering stuff in the DB directly (which is not recommended 
way of doing it) because I felt it was easier and I had more control of 
whatever the issue was if I knew exactly what was wrong.



Joe

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Saturday, May 25, 2013 8:34 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Also can an arreload be done for one user (with no password ) and how?

Hbr

Sent from my iPhone 5

On May 25, 2013, at 8:24 PM, "Richter, Howard (CEI - Atlanta)" 
<howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com>> wrote:
**
All,

As you can see working on a long weekend, no time off for the minions.

I am working with a vendor on a license monitoring tool and he thinks that some 
of the bad data I am seeing is due to the user cache and he thinks that a 
arreload might work.

However, I remember doing this in the past on 7.6.1 and causing issues with my 
users app licneses.

So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) 
system.

Howard

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