Hi, My last problem with it was that it corrupted the group-inheritance column of the group_cache. It simply cleared it out. But this has presumably been fixed in version 8.
But nobody uses group-inheritance in 7.6.04 anyway, right!? Just flip through your groups to check if the 'Parent Group' field is empty. If my recollection is correct, this is a dispaly-only-field, and the actual field is a hidden field... Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi, > > I use quite often the following statement: arreload -u User -g Group -a > "Admin_User" -p "xxxx" -f -d > log.txt (through command line) > > We had never get errors. Good luck. > De: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] En nombre de Joe D'Souza > Enviado el: lunes, 27 de mayo de 2013 9:16 > Para: arslist@ARSLIST.ORG > Asunto: Re: arreload on arserver/itsm 7.6.4 (Safe to use) > > ** > > No worries. I hope you had a good weekend too. > > > > Joe > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy > Sent: Sunday, May 26, 2013 6:06 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) > > Joe, > > Thanks again and have a great weekend. > > hbr > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza > Sent: Sunday, May 26, 2013 2:20 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) > > ** > > Offhand I do not recall, but arreload if I am correct, has online kind of help > if you type arreload /? in the command line. > > > > Joe > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard's Gmail > Sent: Saturday, May 25, 2013 9:27 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) > > Joe > > Thanks and What options should I use? > > Sent from one of Howard's iPads > > On May 25, 2013, at 8:37 PM, Joe D'Souza > <jdso...@shyle.net<mailto:jdso...@shyle.net>> wrote: > ** > > There should not be a problem using it. Did you try it in a development > environment? > > > > Personally I haven't used it a lot as I was able to resolve most of my user > cache problems by altering stuff in the DB directly (which is not recommended > way of doing it) because I felt it was easier and I had more control of > whatever the issue was if I knew exactly what was wrong. > > > > Joe > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter > Sent: Saturday, May 25, 2013 8:34 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use) > > Also can an arreload be done for one user (with no password ) and how? > > Hbr > > Sent from my iPhone 5 > > On May 25, 2013, at 8:24 PM, "Richter, Howard (CEI - Atlanta)" > <howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com>> wrote: > ** > All, > > As you can see working on a long weekend, no time off for the minions. > > I am working with a vendor on a license monitoring tool and he thinks that > some of the bad data I am seeing is due to the user cache and he thinks that a > arreload might work. > > However, I remember doing this in the past on 7.6.1 and causing issues with my > users app licneses. > > So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) > system. > > Howard > > <image001.gif><http://www.coxenterprises.com/> > Howard Richter, Remedy Administrator > 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 > Email = howard.rich...@coxinc.com<mailto:howard.rich...@coxinc.com> > Office = 678.645.4633, Cell = 404.226.2745 > Cox Innovation Agent (CIA) > <image002.png><image003.png><http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge20-Lg.png><image004.png><http://innovation.coxenterprises.com/ideas/Badge%20Library/Badge50-Lg.png> > Submit your idea today for a chance to earn a badge and be entered into a > monthly drawing for a $10 gift card. > Submit your idea: http://innovation.coxenterprises.com/ideas > View your badges: > http://innovation.coxenterprises.com/ideas/SitePages/yourbadges.aspx > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where > the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where > the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where > the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"