Hey Matt, What if you mapped a drive on the AR app server under the service account that runs the AR server service to the share point folder and then try to connect to that?
Sent from my iPhone On Jul 2, 2013, at 4:51 PM, Matthew Perrault <matthew.perra...@genmills.com> wrote: ** Great…. That’s what I was afraid of….ick… The person in charge/owner of the Knowledge base is not going to be happy about that… *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Tauf Chowdhury *Sent:* Tuesday, July 02, 2013 3:40 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: RKM federation to Sharepoint possible? ** Matt, I was unsuccessful with this with Analytics but the same concept applies. Even though share point looks like it can be accessed using UNC, there is some security or other translation done in the background. I ended up using WinSCP to push the files from share point to a normal network share so I could consume the data. Sent from my iPhone On Jul 2, 2013, at 4:22 PM, Matthew Perrault <matthew.perra...@genmills.com> wrote: ** All, Has anyone managed to get the Remedy 7.6 Knowledge Management to federate and pull in a Sharepoint site? We are running ARS 7.6 MS SQL 2012 Windows Server 2008 I have tried setting up the access on the sharepoint directories, but it still fails at the plugin level: Caused by: ERROR (8753): Error in plugin; RMDY.ITSM.RKM.FILESYSTEM A RKM File System source is corrupted.The path [\\xxxx\xxxxx\xxxxxx\xxxxx\xxxxx\xxxxxx\] does not exist or you don't have read permission to this folder. I’ve gone through the documentation, but don’t see any place where you can federate to a website, and sharepoint has some strange permissions and access around it’s directories when trying to access it as a file share. Thanks, Matt P. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
