Count the number of those 'square' type of characters and then dot he math
on them. There should be a linear relationship on the number of those
characters and the number of entries in the diary field I would think?

 

That's the best I can think of based off my knowledge of the diary field
contents, without really poking into real data to have a look at it.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy Lister
Sent: Tuesday, July 09, 2013 9:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: parsing timestamp in diary field using Crystal or Remedy

 

** 

Lj,

 

Thanks again for responding, much appreciate.

 

T

 

 

On Tue, Jul 9, 2013 at 9:11 AM, Longwing, Lj <llongw...@usgs.gov> wrote:

** 

Well, unfortunately, what you are dealing with there is the reason that
Diary fields have really fallen out of favor.  You may be able to come up
with a 'regular expression' that can pull that out (I don't know if Crystal
supports regular expressions)....sorry, not sure if I can help you much on
it.

 

On Tue, Jul 9, 2013 at 7:06 AM, Remedy Lister <remedy.lis...@gmail.com>
wrote:

** 

Lj,

 

Thank you for responding.  I am using Crystal with Remedy ODBC driver.  What
I am trying to do is parsing out each timestamp entry in the diary field
without the text content or do a count for each entry in the diary field.  I
don't what else would be the best common key that I could use to do this
except working with the timestamp in the diary field.

 

Thanks in advance

T

 

On Tue, Jul 9, 2013 at 8:48 AM, Longwing, Lj <llongw...@usgs.gov> wrote:

** 

If you are using Crystal with the ODBC Driver, you shouldn't need to parse
through the values as it should be translated for you.

 

On Tue, Jul 9, 2013 at 5:31 AM, Remedy Lister <remedy.lis...@gmail.com>
wrote:

** 

Does anyone have formula or workflow that loop through the diary field to
parse out the date or timestamp either through Crystal Report or Remedy?

 

Thanks in advance 


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