Ah. Found it. Apparently there are external library references within the 
diserver, data import tool, and Developer Studio that reference Jetty jar files.

This is bad news for me. I can't run ARS 8.1 with a compliance issue that old. 
My security people would have my head.


Ah well... this is probably what I get for looking at the cutting edge version. 
8)

-al



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Wednesday, July 10, 2013 5:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: The role Jetty plays

Neither have I seen or known ARS to be bundled with Jetty. It has got there 
some other way but not the AR System installer.

Cheers

Joe


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dale Jones
Sent: Wednesday, July 10, 2013 3:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: The role Jetty plays

High Level - Jetty and Tomcat are comparable applications.  (Jetty and Tomcat 
are often cast as direct competitors.)

I have never seen ARS Install Jetty or even attached to Jetty.
Most likely related to someone else doing installs or testing on your server.

I would recommend ARS to use Tomcat and have Jetty uninstalled.  Check 
directory and see when Jetty was installed, most likely not same date as ARS.

Take Care
Dale Jones
DCS
Raleigh, NC
919-523-6034

________________________________________
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Differ, Alfred W CTR PHD NSWC, 210 [alfred.differ....@navy.mil]
Sent: Wednesday, July 10, 2013 2:47 PM
To: arslist@ARSLIST.ORG
Subject: The role Jetty plays

Hi all,

I'm learning to install the 8.1 ITSM product line on a windows 2008 R2 
environment for development uses. I typically get the IIS webserver and Tomcat 
(7) running independently and then do the Remedy installation steps.
I had some issues with the preconfigured suite installer that I won't bother 
going into in detail, and decided to install the ARS platform and do things the 
old fashioned way while I learned.

What has happened is I have the 8.1 ARS platform installed and it starts ok, 
but my security guys are reporting security risks against what I've done and 
I'm trying to learn from it. They are seeing an old version of Jetty that has a 
known hash collision vulnerability and advising I update it. Since I never saw 
anything mentioning Jetty during the install, my first task to find out which 
installer did what.

So my questions are as follows:

On the application tier, what role does Jetty play if any?
What tools make use of this feature? (I might be able to skip installing some 
parts for now while I learn.)

It is possible this has nothing to do with the Remedy installation since my sys 
admins also do things on the server without 'fully' understanding the 
implications. I might be barking up the wrong tree. If anyone has any ideas on 
what the security finding might suggest, though, I'd appreciate it.
(CVE-2011-4461)


-al




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