Do you know if 7.6.4 is unicode compliant? On Thu, Jul 11, 2013 at 3:18 PM, Rick Cook <remedyr...@gmail.com> wrote:
> ** > > Fred is right. The 7.5 UT is not unicode compliant. > > Rick > On Jul 11, 2013 12:19 PM, "Susan Palmer" <suzanpal...@gmail.com> wrote: > >> ** Into the user tool ... we haven't installed mid-tier yet. But I was >> hoping that not everyone would have to use mid-tier, my personal preference >> is the user tool. >> >> >> On Thu, Jul 11, 2013 at 2:14 PM, Grooms, Frederick W < >> frederick.w.gro...@xo.com> wrote: >> >>> When you paste into Remedy are you pasting into the User Tool or >>> Mid-Tier? I don't remember how Unicode the 7.5 user tool is, but Mid-Tier >>> is Unicode compliant. >>> >>> Fred >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) [mailto: >>> arslist@ARSLIST.ORG] On Behalf Of Susan Palmer >>> Sent: Thursday, July 11, 2013 2:10 PM >>> To: arslist@ARSLIST.ORG >>> Subject: Re: Moving from Solaris to Linux - COMPLETED - wooo hooo !!! >>> >>> ** >>> Drinks all around the table !! >>> >>> We completed the upgrade to v8.1, Oracle 11g unicode on Linux on our >>> play server today! Several restarts, dealing with numerous error messages >>> mainly to do with the database, but finally we're there. We've never been >>> so version current! >>> >>> And everything seems to work using the v7.5 user tool. We will be going >>> to mid-tier but this is a major accomplishment. Now only 6 servers to go! >>> >>> I've tested a various aspects of our system, enough to feel it's a >>> beautiful working piece of technology. >>> >>> There is one outstanding issue which I've sent to support regarding the >>> display of Chinese characters in fields. One of the reasons we we're going >>> to unicode was to display Chinese characters (among other characters) for >>> our China office. >>> >>> When I copy an email with Chinese characters and paste it into a >>> character field it still shows me the ???? rather than the character. When >>> I paste the same text into Notepad for example I see the Chinese character. >>> >>> My expectations were that I'd see the data with the correct characters. >>> Am I off-base? >>> >>> Smiling big time ... >>> >>> Susan >>> >>> -----Original Message----- >>> On Tue, Jun 25, 2013 at 9:03 AM, Susan Palmer wrote: >>> Hi Everyone, >>> >>> Our current environment is Solaris 10 with Oracle 10g non-unicode and >>> ARS 7.5P4. We are trying to move to a Linux CentOS release 6.4 Final (Red >>> Hat Linus 6.4) with Oracle 11g unicode and ARS 8.1. These are VM instances. >>> >>> We are finding the Linux box does want Oracle 10g. Since we are moving >>> to a new server we wanted to do fresh installs at the 10g level and do an >>> import of our database, then proceed with the oracle upgrade and ARS >>> upgrade. >>> >>> So we thought we would start with an 11g db on the linux box and go from >>> there but when we tried the 7.5 install it said it wouldn't work on 11g. >>> When I check the compatibility chart it indicated 10g or higher for 7.5. >>> >>> So the basic steps we'd like to do: >>> Install 11g on the linux server. >>> Export 10g from current server and import it into 11g. >>> Install ARS 7.5 (we received an error at this point saying it wouldn't >>> work on 11g ???) >>> Install ARS 8.1 >>> >>> Has anyone done something similar? Is there something wrong with our >>> approach? >>> >>> Appreciate any feedback you can provide. >>> >>> Thanks, >>> Susan >>> >>> Susan Palmer >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
