In process designer configuration page, you can enable debug logs and review that log along with server side filter logs.
Did you checked any of the sample processes working? Regards, Vaibhav Wadekar On 29-Jul-2013 12:58 PM, "Vijayalakshmi Paulraj" <vijayalaksh...@virtusa.com> wrote: > ** > hi, > We have installed ITSM 8.0 along with Process designer 8.3.2. > We are trying to execute the example process (Creation/association of > problem ticket to the major incident). > Every configuration steps are executed as per the documentation, but auto > tasks are not generated as per the process definition. > > We are new to Process Designer. Can you please help > 1) Where do we find the log files of process execution? > 2) can we use local files generated from midtier to debug the issues, if > yes are there any specific pattern of workflows which we need to check? > 3) Are there any specific server side configuration checks to be done? > > Thanks. > Vijay Paulraj > > Virtusa was recently featured in 2012 Forbes List of 100 Best > Public Companies In America with revenue of less than $1B, 2012 Global > Services 100 and 2012 FinTech 100 among others. > > --------------------------------------------------------------------------------------------- > This message, including any attachments, contains confidential information > intended for a specific individual and purpose, and is intended for the > addressee > only. Any unauthorized disclosure, use, dissemination, copying, or > distribution of > this message or any of its attachments or the information contained in this > e-mail, > or the taking of any action based on it, is strictly prohibited. If you are > not the > intended recipient, please notify the sender immediately by return e-mail and > delete this message. > --------------------------------------------------------------------------------------------- > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
