OK, the next thing to try will be that the Process is in the Live status. Also, you need to have your process mapping configured which is where you specify the conditions upon which the process is created for Incidents, etc.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vijay Paulraj Sent: 29 July 2013 12:55 To: arslist@ARSLIST.ORG Subject: Re: Process Designer help Hi Chris, Yes we did that without any errors. Thanks. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"