I'm totally open to that... I just don't want to be on here begging for a Job (boot straps), but if someone wants to extend a hand like that I'm wide open to it. Hell at this point it would probably bring me to tears.
________________________________ From: Tauf Chowdhury <taufc...@gmail.com> To: arslist@ARSLIST.ORG Sent: Monday, July 29, 2013 10:27 AM Subject: Re: Remedy Refresher needed ** Not trying to sell anything but aside from knowledge and acing interviews, the best way to get a job these days is through professional networking. Fortunately for you, we have something like the WWRUG and local RUGs where you can meet folks. Some of thee people are members of large remedy implementations that require a large remedy support team. Sometimes thy may be on the lookout to replace a team member or add someone to the team. If you can show you have the mindset and ability to understand ITSM and Remedy dev, they may be willing to being you on as a junior member and get you current on your versions. Just to be clear, I'm not affiliated with the WWRUG in a business capacity. I'm just a proponent of networking to help you get hired! Sent from my iPhone On Jul 29, 2013, at 9:19 AM, Scott Hallenger <vadr...@yahoo.com> wrote: ** >I'd say I knew about 65% right off the top. The rest I will have to dig a >little to answer. Thank you all again especially you LJ. Keep the comments >coming on this. Every bit of this has been helpful. Favorites so far: > >1. The questions from LJ >2. The posts about the youtube videos > > > > > > > > >________________________________ > From: Karthik <karthik...@gmail.com> >To: arslist@ARSLIST.ORG >Sent: Sunday, July 28, 2013 8:44 PM >Subject: Re: Remedy Refresher needed > > > >** >Some more answers below: >5) What is a use for an Active Link Guide >Can be used to perform any repetitive actions. Say for table looping. >26) List all of the possible uses for guides. They were looking for walking >tables? ??? >Table walk through is nothing but looping through a table. >27) What is walking tables? >Table walk through is nothing >28) when you use CMDBDriver.exe command line utility? >Used to push attributes created on cmdb classes to AST forms >31) When you use arsignal command line utility? >Arsignal utility contains multiple command line options. But mostly is used to >inform an ars server to load definitions from a database. Say if you are in >server group, perform changes( workflows, dome field etc) on the admin server >and send an arsignal to other servers to load definitions from the db >32) When you use runmacro command line utility? >it was used to calls macros from command line when using the aruser tool >34) How many table types are available in ARSystem Database and explain them? >T, H, B >T - Stores transaction/data values >H - history data >B - stores references to blob fields. >Regards, >Karthik >On Jul 28, 2013 11:43 PM, "Lisa Singh" <lisa.si...@gmail.com> wrote: > >I had a go an answering these for a laugh - if anyone else wants to >>put in the stuff I don't know we could have a good study guide for >>interviews! Also I'm probably wrong on several, so feel free to >>correct me... >> >>1) What is the difference between and Active Link and a Filter? >>Active Link is initiated by a client action. A filter runs >>server-side, independent of client input so can be used to enforce >>rules, since the user has no control over whether they execute >> >>2) What is a .def file used for? >>To import and / or export Remedy objects >> >>3) What is a .arx file? >>Remedy data export file >> >>4) Who is Doug Mueller? >>One of the founders of Remedy Corp. >> >>5) What is a use for an Active Link Guide? >>??? >> >>6) What type of field is the "Worklog" field? >>Table >> >>7) Name two DBMSs in which Remedy ARS can run on top of? >>DB2 Universal, >>Informix, Oracle, Sybase, and Microsoft SQL >> >>8) What does ARS stand for? >>Action Request System >> >>9) What are the core fields? >> >> >> * Request ID—Unique tracking number assigned to each request by AR System. >> >> * Submitter—Login name of the user who submits a request. >> >> * Create Date—Date and time that a request is created. >> >> * Assigned To—Person assigned to handle the request. >> * Last Modified By—User who last modified the request. >> >> * Modified Date—Date and time that the request was last modified. >> * Status—Current status of the request. >> >> * Short Description—Brief description of the request. >> * Status History—Time the request’s status was last changed and who >>changed it. This field does not appear in forms. To view the >>information in this field, users must display a request and choose >>View > Status History. >> >> >>10) What does $MENU$ do? >>Returns the current menu >> >>11) What is the function of DDE-Poke? >>Deprecated - something to do with the User tool on windows sending >>data to a third party application >> >>12) What are ar.ini and ar.conf files used for? >>ar.ini - environmental preferences that need to be loaded at runtime, >>essentially a preference file (before my time but I think ar.ini was >>also client-side for the user tool). ar.conf are server settings that >>can be (in theory) referenced at any time by the server - conf files >>are generally in a very particular format, often with delimiters so >>are a little bit like a database in flat file form. >> >>13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 >>and 7.5 majorly? >>No idea, all old versions. >> >>14) Why ardiff utility is used for? >>Comparing .def files? >> >>15) How do you deploy your application on web? >>Create a or import a deployable application, create an entry point (?) >> >>16) When and in what situation you use workflow log, arerror.log, >>arfilter.log, aresc.log? >>wf log - order of operations executing, arerror.log - observe any >>exceptional conditions, arfilter.og details the specific filters >>firing, aresc.log details the escalations firing >> >>17) Explain the actions available in active link which are not in Filters. >>Explain why it is not. >>(?) stuff related to submitting, like commit changes - anything that >>requires input from the user. >> >>18) Why ardiff utility is used for? >>see 14) >> >>19) What is the primary table in the AR System data dictionary? >>Control - contains things like dbVersion and next available ID for >>various structure items that can be created >> >>20) How does the AR System manage the data you see in Remedy Forms? >>(Guessing mostly) >>Field data is stored in the fields table based associated with the >>database ID of the fields >>(From DBref guide): >> >>MS SQL column types >> >> * Attachment up to 2 GB - image >> * Character with a maximum length of 8000 or fewer bytes - varchar >> * Character with an unlimited length or a maximum length of more >>than 8000 bytes - text >> * Currency (a group of columns composed of a combination of the >>specified column types) decimal, varchar, and int >> * Date - int >> * Date/Time (time stamp) - int >> * Decimal - decimal >> * Diary - text >> * Integer - int >> * Real - float >> * Selection - int >> * Time - int >> >> >>21) Without using DSO or EIE, what are your thoughts for providing a >>'STANDARDIZED' methodology for interfacing/integrating with Remedy >>applications. This customer was actually looking to use C.I.M. or some >>other open standard solution to interface with Remedy.... what you say? >>?? >> >>22) How do you troubleshoot AR System server outages to restore access to >>the system? >>logging / logs >> >>23) How does mid-tier work and where does it fit in the client server >>architecture? >>Sits midway between the client tier (javascript and HTML) and the AR >>Server translating input to the AR Server and formats AR Server >>applications so they can be viewed on a web-based client tier >> >>24) Describe how filters work? They were actually looking how filters work >>in different phases... which led to the next question. >>Filters work server-side and enforce business rules, and can be >>executed in phases, the phases are dictated by function >> >>Phase 1: >> >>Call Guide >> >>Exit Guide >> >>GoTo >> >>Go To Guide Label >> >>Log to File >> >>Message >> >>Set Fields >> >> >> >>Phase 2: >> >>Push Fields >> >>Direct SQL >> >> >> >>Phase 3: >> >>Notify >> >>Run Process >> >>Distributed Server Option >> >> >>25) Can you force a filter to fire all actions in the first phase? >>I thought they were all fired by default? >> >>26) List all of the possible uses for guides. They were looking for walking >>tables? >>??? >> >> >>27) What is walking tables? >> >>??? >> >>28) when you use CMDBDriver.exe command line utility? >> >>?? >> >>29) When you use arreload.exe command line utility? >> >>??? >> >>30) how you reset the application administrator / demo password if you >>forget it? >> >>??? >> >>31) When you use arsignal command line utility? >> >>??? >> >>32) When you use runmacro command line utility? >> >>?? >> >>33) When you use archgid command line utility? >> >>??? >> >>34) How many table types are available in ARSystem Database and explain >>them? >> >> >>?? >> >> >> >> >> >> >>> - Start reading the problems and solutions of current postings... >>> >>> http://www.mail-archive.com/arslist@arslist.org/msg61596.html >>> 1) What is the difference between and Active Link and a Filter? >>> 2) What is a .def file used for? >>> 3) What is a .arx file? >>> 4) Who is Doug Mueller? >>> 5) What is a use for an Active Link Guide? >>> 6) What type of field is the "Worklog" field? >>> 7) Name two DBMSs in which Remedy ARS can run on top of? >>> 8) What does ARS stand for? >>> 9) What are the core fields? >>> 10) What does $MENU$ do? >>> 11) What is the function of DDE-Poke? >>> 12) What are ar.ini and ar.conf files used for? >>> 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 >>> and 7.5 majorly? >>> 14) Why ardiff utility is used for? >>> 15) How do you deploy your application on web? >>> 16) When and in what situation you use workflow log, arerror.log, >>> arfilter.log, aresc.log? >>> 17) Explain the actions available in active link which are not in Filters. >>> Explain why it is not. >>> 18) Why ardiff utility is used for? >>> 19) What is the primary table in the AR System data dictionary? >>> 20) How does the AR System manage the data you see in Remedy Forms? >>> 21) Without using DSO or EIE, what are your thoughts for providing a >>> 'STANDARDIZED' methodology for interfacing/integrating with Remedy >>> applications. This customer was actually looking to use C.I.M. or some >>> other open standard solution to interface with Remedy.... what you say? >>> 22) How do you troubleshoot AR System server outages to restore access to >>> the system? >>> 23) How does mid-tier work and where does it fit in the client server >>> architecture? >>> 24) Describe how filters work? They were actually looking how filters work >>> in different phases... which led to the next question. >>> 25) Can you force a filter to fire all actions in the first phase? >>> 26) List all of the possible uses for guides. They were looking for >>> walking >>> tables? >>> 27) What is walking tables? >>> 28) when you use CMDBDriver.exe command line utility? >>> 29) When you use arreload.exe command line utility? >>> 30) how you reset the application administrator / demo password if you >>> forget it? >>> 31) When you use arsignal command line utility? >>> 32) When you use runmacro command line utility? >>> 33) When you use archgid command line utility? >>> 34) How many table types are available in ARSystem Database and explain >>> them? >>> >>> >>> GOOD LUCK!!!! >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >>_______________________________________________________________________________ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>"Where the Answers Are, and have been for 20 years" >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"