Pascale,
If you run a Fiddler log for both scenarios
1 - Direct to the Web Server
2 - Through the Load Balancer

What sort of differences do you see?


On Tue, Jul 30, 2013 at 1:51 PM, <pascale.sterr...@daimler.com> wrote:

> Deyon and the list
>
> We have some additional information about this issue.  May be someone on
> the list can help us both with this.  We have similar issues.
>
> we have 2 web servers 2 Mid Tiers 1 app server.
>
> AIX
> Websphere8
> Mid Tier 7.6.04 SP4
>
> ARS 7.6.04 SP4 (Win 2003)
>
> When we have the server in clustered we get to the logon page, and loop
> constantly.  The logs shows that the Home Page (or an pages) gets properly
> called, but the logon page is what gets displayed all the time.  We did
> all the recommended configuration.
> If we connect to one set at a time it works fine.
>
> Now to make things even more complex. We have another environment that is
> exactly the same
> 2 web servers 2 Mid Tiers 1 app server (same app server), except it is
> running on Solaris
>
> Solaris
> Websphere8
> Mid Tier 7.6.04 SP4
>
> ARS 7.6.04 SP4 (Win 2003)
>
> That second environment works perfectly fine without any issues.
>
> Any ideas?  Would that be due to the Mid Tier 7.6.04 SP4  build for AIX
> having the issue? or the Websphere 8 AIX build?  Or no clue and we need to
> keep on going crazy trying to get help finding a resolution on this since
> both BMC and IBM are pointing fingers at each others.
>
> Thank you,
>
> Pascale Sterrett
> Kenavo ar wech all
>
>
>
>
> deyon_dus...@fpl.com
> Sent by: arslist@ARSLIST.ORG
> 07/16/2013 04:21 PM
> Please respond to
> arslist@ARSLIST.ORG
>
>
> To
> arslist@ARSLIST.ORG
> cc
>
> Subject
> Re: Midtier 7.6 sp 4 on websphere 8 is not working, any suggestions?
>
>
>
>
>
>
> revised.
>
>
> Pascale/List
>
> I'm still experiencing this issue, we have a issue open with  BMC for
> months now.
> Along with what you suggested, which  BMC also suggested, we have
> implemented  - didnot work.
> In your websphere 8 configuration is httponly enable or disabled?
>
>
>
> issue:
>
> We are using
> Back end - ARS 7.5 P4  on Unix 6.1.7 with 11g
> Currently - We have a functioning 7.5 P4 MT 32 bit environment connected
> to the back end.
> This new MT 7.6 SP 4 is our attempt to upgrade the MT environment, then do
> the back end.
>
> New MT env,
> UNIX 6.1.7
> Websphere 8 64 bit
> Deployed 7.6 SP 4
> Able to login in to config
> http://new_httpserver:port1/arsys/shared/config.jsp
> http://new_httpserver:port2/arsys/shared/config.jsp
> - and add the backend server, and the report and log filesystem.
> I'm currently not going thru the loadbalancers.
>
> (installed tomcat on win7 pc , and deployed 7.6sp4 mt against 7.5p4
> backend, works fine)
>
> New MT:
> new_httpserver >-F/W- http port1, port2-->
> new_websphere_app_MT7.6SP4_server_1---> F/W- http port1, port2, 80, 8080,
> TCP_1 ->Backend_ARS_7.5P4_server
>
> new_httpserver >-F/W- http port1,
> port2-->new_websphere_app_MT7.6SP4_server_2 ---> F/W- http port1, port2,
> 80, 8080, TCP_1 -> Backend_ARS_7.5P4_server
>
> New MT:
> old_httpserver:port3>-no firewall --> old_websphere_app_MT7.5p4_server_1
> >-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server
>
> old_httpserver:port4>-no firewall -->old_websphere_app_MT7.4P4_server_2
> >-F/W- http port3, port4, 80, 8080, TCP_1 ->Backend_ARS_7.5P4_server
>
> issue:
>
> http://new_httpserver:port1/arsys/shared/login.jsp
> http://new_httpserver:port2/arsys/shared/login.jsp
>
> after entering id and password it returns the below page and not getting
> authenticated and same login page appears with below url -
> http://httpserver:port1
> /arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db
>
> http://httpserver:port2
> /arsys/shared/login.jsp?/arsys/forms/server/Remedy+Home+Page+2/Default+Admin+View/?cacheid=d74a89db
>
>
> However, the user is logged in, per the license usage or being prompt to
> logout user when try to log into old http servers.
> http://old_httpserver:port3/arsys/shared/login.jsp
> http://_oldhttpserver:port4/arsys/shared/login.jsp
>
> This is the closest to the our issue I have looked at for references,
> please let me know if i'm on the the right track..
>
> http://ars-action-request-system.1093659.n2.nabble.com/Midtier-Loadbalancer-is-not-working-Any-suggestion-URGENT-td7586174.html
>
>
>
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