The only "part" of log4j we appear to have is log4j-1.2.8.jar, which is
held in the {install_dir}/bin folder.


On 7 August 2013 11:40, Dave Barber <daddy.bar...@gmail.com> wrote:

>
> Interesting, log4j_pluginsvr.xml doesn't appear to exist on any of our
> test environments.
>
> The 9760 error appears when trying to run a process via the user tool
> (creates a record, a filter then consumes a WSDL).
>
>
> On 6 August 2013 16:19, Grooms, Frederick W <frederick.w.gro...@xo.com>wrote:
>
>> **
>>
>> Java log is set from a different place    {AR Install Dir}/pluginsvr
>> /log4j_pluginsvr.xml****
>>
>> ** **
>>
>> You also didn’t mention where you are seeing the 9760 error****
>>
>> ** **
>>
>> Fred****
>>
>> ** **
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Hullule, Kiran
>> *Sent:* Tuesday, August 06, 2013 10:11 AM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Plugin server troubleshooting (7.01)****
>>
>> ** **
>>
>> ** ****
>>
>> You need to enabled plugin-log-level to “All” from server admin console.
>> Also check whether you have server name resolvable and plugin port is
>> mentioned correctly.****
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Dave
>> Barber
>> *Sent:* Tuesday, August 06, 2013 8:38 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Plugin server troubleshooting (7.01)****
>>
>> ** **
>>
>> ** ****
>>
>> I'm rebuilding a couple of our test servers into a server group for
>> testing of some issues around our live migration from 7.0.1 to 7.6.04.  All
>> environments are running on Solaris, AR 7.0.1 patch 012 and Oracle 10g.**
>> **
>>
>> ** **
>>
>> Server group configuration was (for the most part) easy enough, however
>> I'm having issues getting the plugin server running.  The plugin server has
>> never been in regular/active use on either of these server, and awkwardly
>> I've never had to do any in-depth diagnosis of the plugin server (its
>> always worked on the live system - with the exception of the 7.6.04
>> migration).  So services appear to start without issue - plugin server
>> starts, nothing in its error log.****
>>
>> -- STARTUP****
>>
>>  (ARNOTE 0)
>>    ARMonitor child process (pid:25601) started.
>> ./arplugin
>> ....
>> Action Request System(R)  Plug-In Server   Version 7.0.01 Patch 012
>> 201010211330
>> Copyright (c) 2001 - 2006 BMC Software, Inc.
>> All rights reserved.
>>
>> Loaded Web Services plugin properly****
>>
>> - arplugin log file****
>>
>> <PLGN> <TID: 000001> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3884
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Entering ARPluginInitialization
>> <PLGN> <TID: 000001> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3890
>> */<ARSYS.ARDBC.CONFIGFILE> <CONFIG> Configuration File
>> /apps/rem-app-test-1/conf/ar.conf
>> <PLGN> <TID: 000001> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3892
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Entering ConfigDeletePlaceHolders
>> (/apps/rem-app-test-1/conf/ar.conf)
>> <PLGN> <TID: 000001> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3900
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Leaving  ConfigDeletePlaceHolders
>> <PLGN> <TID: 000001> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3902
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Leaving  ARPluginInitialization
>> <PLGN> <TID: 000047> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3968 */<ARSYS.ARDBC.LDAP>
>> <FINEST> Entering ARPluginCreateInstance
>> <PLGN> <TID: 000047> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3971 */<ARSYS.ARDBC.LDAP>
>> <FINEST> Leaving  ARPluginCreateInstance
>> <PLGN> <TID: 000047> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3973
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Entering ARPluginCreateInstance
>> <PLGN> <TID: 000047> <RPC ID: 0000000000> <Queue: Dispatcher>
>> <Client-RPC: 000000> /* Tue Aug 06 2013 14:47:41.3975
>> */<ARSYS.ARDBC.CONFIGFILE> <FINEST> Leaving  ARPluginCreateInstance****
>>
>> To be honest its driving me a bit potty - I've compared all that I know
>> of the configuration between one of our other environments and cannot
>> figure out why the plugin server is failing (we just get a message claiming
>> "ARERR 9760 Cannot establish a network connection to the AR System Plug-in
>> server".  The plugin port is defined as it is on all of our other test (and
>> live) environments.****
>>
>> No other logs available (no sign of the arjavaplugin log on this 7.0.1
>> instance, should it be there?).****
>>
>> Regards
>>
>> Dave****
>>
>> ** **
>>
>> ** **
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
>

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