Hi Kathy, Please look into the following documentation:
https://docs.bmc.com/docs/display/public/itsmwork/Synchronizing+people+information+for+BMC+Remedy+ITSM+Suite There are a number of child pages to go through...but...all of the information you need should be there for you Hope this helps :) Regards, Ryan. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Wednesday, August 07, 2013 3:10 PM To: arslist@ARSLIST.ORG Subject: BMC_Person ** Hi, How do I get users from CTM:People into the BMC_Person class? We have over 40,000 users in CTM:People, however they are not in BMC_Person. We need to have the 40,000 in BMC_Person. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"