Howard, Create a Regular form Y, put a single record in it. Have your Escalation fire on form Y, matching on that record, and have the action be a push to form X.
On Mon, Aug 12, 2013 at 1:42 PM, Richter, Howard (CEI - Atlanta) < howard.rich...@coxinc.com> wrote: > ** > > Good morning, afternoon and evening all,**** > > ** ** > > I have an odd thing I am trying to do with an escalation.**** > > ** ** > > I need to insert a record into a form (lets call is X) to kick off an > event. **** > > ** ** > > The problem is that this form X is somewhat a busy one so if I do any > qualifications, (for example if the subject like “%RED%”) and if no request > match create a new request, if any match take no action, I get one new > record for each record that does not match (and a number will not).**** > > ** ** > > Too bad I cannot use my qualification to add a record (Then I would put in > a fake record).**** > > ** ** > > What I want to do is just create one record, into this form once a day. ** > ** > > ** ** > > So any ideas?**** > > ** ** > > ** ** > > ** ** > > ** ** > > [image: Description: Description: Description: Cox Enterprises, > Inc]<http://www.coxenterprises.com/> > **** > > Howard Richter, Remedy Administrator**** > > 6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524 **** > > Email = howard.rich...@coxinc.com**** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
