All,

 

Thanks the simple approach is the best.

 

Hope to see you at RUG.

 

Howard

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: Monday, August 12, 2013 3:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Using an escalation to kick off an event??

 

** 

Howard,

 

Many years ago, I created a single form that I use to trigger reports,
uploading data, etc.  That is if I find a single record in that form, a push
is triggered to create a record in another form.

 

Dave

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta)
Sent: Monday, August 12, 2013 3:43 PM
To: arslist@ARSLIST.ORG
Subject: Using an escalation to kick off an event??

 

** 

Good morning, afternoon and evening all,

 

I have an odd thing I am trying to do with an escalation.

 

I need to insert a record into a form (lets call is X) to kick off an event.


 

The problem is that this form X is somewhat a busy one so if I do any
qualifications, (for example if the subject like "%RED%") and if no request
match create a new request, if any match take no action, I get one new
record for each record that does not match (and a number will not).

 

Too bad I cannot use my qualification to add a record (Then I would put in a
fake record).

 

What I want to do is just create one record, into this form once a day. 

 

So any ideas?

 

 

 

 

 <http://www.coxenterprises.com/> Description: Description: Description: Cox
Enterprises, Inc

Howard Richter, Remedy Administrator

6205 Peachtree Dunwoody Road, Atlanta, GA 30328-4524  

Email = howard.rich...@coxinc.com

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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