Ryan, It's the one labeled "AR System Server, Mid-Tier, Flashboards Server, Email Engine, Assignment Engine, Approval Server and Clients Version 8.1.00 Patch 001" on the EPD site. It downloads as just "ARSuiteKitWindows.zip", with no version info in the name. I have downloaded it twice, and support sent me the zip file directly, outside of the EPD.
Thanks, Thad On Wed, Aug 14, 2013 at 10:34 AM, Downing, Ryan <ryan_down...@bmc.com>wrote: > ** > > Hi Thad,**** > > ** ** > > What is the name of the EPD file you are launching? Is it:**** > > ARSuiteKitWindowsx.x.zip**** > > OR**** > > ARSuiteKitDeveloperWindowsx.x.zip**** > > Where x.x = version à 8.1**** > > I am hoping you have “ARSuiteKitWindowsx.x.zip” this is the one with all > components**** > > ARSuiteKitDeveloperWindowsx.x.zip à has only Developer Studio**** > > ** ** > > Regards,**** > > Ryan.**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj > *Sent:* Wednesday, August 14, 2013 12:57 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Has anyone installed 8.1.00.001 yet (8.1 patch 1)?**** > > ** ** > > ** **** > > Thad,**** > > After an extensive call with support (still ongoing in one environment), > it picks the installed components automatically out of any xml files it > encounters...but the problem is that it may pick the 'wrong' file....so, my > recommendation for you would be to find all of the > *InstalledConfiguration.xml files and rename those that you don't want the > patch installer touching...and go through the ones you leave in place and > make sure that everything is working 'as designed' in that file before > trying the install again.**** > > ** ** > > On Wed, Aug 14, 2013 at 10:50 AM, Thad Esser <thad.es...@gmail.com> wrote: > **** > > ** **** > > Laurent,**** > > ** ** > > When I run the installer on the server, there is maybe 4 screens to click > "Next" through (welcome, agree to terms, etc) but none that let me select > any options. Which doesn't bother me so much as I know BMC is trying to > make their installs less needy, but then on the installation review screen, > the only thing that it says its going to install is Developer Studio. > There is no on-screen acknowledgement that any AR Server components will > be installed. On the advisement of support, I went ahead and clicked > install with the hopes that the server stuff would be installed anyway. > The installer reports success and I now have Dev studio on my server > (wasn't the goal), but no indication that the AR server itself is at patch > 1 (looked at server configuration, share:application properties, and the > "installed configuration" in the maintenance tool).**** > > ** ** > > To add to the oddness, when I run the installer on my PC with the intent > of bringing Dev Studio up to patch 1, I get an error "No features are > selected to install". Of course, it never gave me a window to select any > options.**** > > ** ** > > Anyway, it sounds like there is an issue with my environment, as you guys > aren't having the same issues.**** > > ** ** > > Thanks for helping me check.**** > > Thad**** > > ** ** > > On Wed, Aug 14, 2013 at 12:26 AM, laurent matheo <lm...@me.com> wrote:**** > > ** **** > > Hi, > > Went ok for me this morning. I didn't need to launch the installer as > administrator (though for 8.0 patch xxx I had to, but it was a different > environment). > > What kind of error do you have?**** > > > On 14 Aug, 2013,at 03:04 AM, Thad Esser <thad.es...@gmail.com> wrote:**** > > ****** > > Hi,**** > > ** ** > > Can someone let me know if you have successfully downloaded and installed > ARS 8.1 patch 1 for a Windows environment? The file I'm getting out of the > EPD doesn't appear to have everything, and the installer is misbehaving > when I try to install what is in the file. I have an open support ticket > with BMC, but there isn't much headway being made so I'm hoping to at least > level-set that the EPD file is good (or not).**** > > ** ** > > Thanks,**** > > Thad**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
